Incidents reported on status page for Colossyan https://status.colossyan.com/ https://d1lppblt9t2x15.cloudfront.net/logos/7f81e6dcec8e0cd8a767490098ef60ed.png https://status.colossyan.com/ en https://status.colossyan.com/incident/564475 Wed, 14 May 2025 17:01:00 -0000 https://status.colossyan.com/incident/564475#a34cd4e49112a064137485c3c9c7c564dd83838dc79f68c239ace58199da4bb5 Operation is back to normal. Shapes should work as expected. https://status.colossyan.com/incident/564475 Wed, 14 May 2025 17:01:00 -0000 https://status.colossyan.com/incident/564475#a34cd4e49112a064137485c3c9c7c564dd83838dc79f68c239ace58199da4bb5 Operation is back to normal. Shapes should work as expected. https://status.colossyan.com/incident/564475 Wed, 14 May 2025 16:13:00 -0000 https://status.colossyan.com/incident/564475#c32555daae0978ae1ca95bc06244adb5f1f04d7a311129ecc4d6f20eaf8baf58 There is an issue affecting all shapes in the application. We are working on the fix. Expect all services to be resolved very soon. https://status.colossyan.com/incident/564475 Wed, 14 May 2025 16:13:00 -0000 https://status.colossyan.com/incident/564475#c32555daae0978ae1ca95bc06244adb5f1f04d7a311129ecc4d6f20eaf8baf58 There is an issue affecting all shapes in the application. We are working on the fix. Expect all services to be resolved very soon. https://status.colossyan.com/incident/563907 Wed, 14 May 2025 09:41:00 -0000 https://status.colossyan.com/incident/563907#be356181cda3824a5bf020939ec8cfeae7a281856bea11c9c2bb105bac727a34 The error rates have been returned to normal levels, the editor is in healthy state. Resolving the incident. https://status.colossyan.com/incident/563907 Wed, 14 May 2025 09:41:00 -0000 https://status.colossyan.com/incident/563907#be356181cda3824a5bf020939ec8cfeae7a281856bea11c9c2bb105bac727a34 The error rates have been returned to normal levels, the editor is in healthy state. Resolving the incident. https://status.colossyan.com/incident/563907 Wed, 14 May 2025 09:23:00 -0000 https://status.colossyan.com/incident/563907#51c441d3f8c93093ecb989087cf57548bc62bde0a816492fe98da4855787eab8 The team has found the root cause and is currently rolling back to a previous application version. ETA: 15 minutes https://status.colossyan.com/incident/563907 Wed, 14 May 2025 09:23:00 -0000 https://status.colossyan.com/incident/563907#51c441d3f8c93093ecb989087cf57548bc62bde0a816492fe98da4855787eab8 The team has found the root cause and is currently rolling back to a previous application version. ETA: 15 minutes https://status.colossyan.com/incident/563907 Wed, 14 May 2025 09:14:00 -0000 https://status.colossyan.com/incident/563907#88db6ecdca562c58a25ee57e524426991737aef5d30eac8a6fd473408c56837b The team is investigating an issue that impacts various customers. Impacted users may see increased number of errors on the client side https://status.colossyan.com/incident/563907 Wed, 14 May 2025 09:14:00 -0000 https://status.colossyan.com/incident/563907#88db6ecdca562c58a25ee57e524426991737aef5d30eac8a6fd473408c56837b The team is investigating an issue that impacts various customers. Impacted users may see increased number of errors on the client side https://status.colossyan.com/incident/549261 Tue, 22 Apr 2025 20:52:00 -0000 https://status.colossyan.com/incident/549261#1d793ef0d667ff7f81b9ae10925e3a0e5342287d437ab93a56e6883df01f214c We managed to solve the problem. https://status.colossyan.com/incident/549261 Tue, 22 Apr 2025 20:52:00 -0000 https://status.colossyan.com/incident/549261#1d793ef0d667ff7f81b9ae10925e3a0e5342287d437ab93a56e6883df01f214c We managed to solve the problem. https://status.colossyan.com/incident/549261 Tue, 22 Apr 2025 20:52:00 -0000 https://status.colossyan.com/incident/549261#1d793ef0d667ff7f81b9ae10925e3a0e5342287d437ab93a56e6883df01f214c We managed to solve the problem. https://status.colossyan.com/incident/549261 Tue, 22 Apr 2025 20:49:00 -0000 https://status.colossyan.com/incident/549261#862acefccfd5ab1008dc7bc30c33fb41a9da98f2849790d46f96edd3f02fa714 The application is slow. We are narrowing down the root cause. https://status.colossyan.com/incident/549261 Tue, 22 Apr 2025 20:49:00 -0000 https://status.colossyan.com/incident/549261#862acefccfd5ab1008dc7bc30c33fb41a9da98f2849790d46f96edd3f02fa714 The application is slow. We are narrowing down the root cause. https://status.colossyan.com/incident/549261 Tue, 22 Apr 2025 20:49:00 -0000 https://status.colossyan.com/incident/549261#862acefccfd5ab1008dc7bc30c33fb41a9da98f2849790d46f96edd3f02fa714 The application is slow. We are narrowing down the root cause. https://status.colossyan.com/ Mon, 14 Apr 2025 22:43:30 +0000 https://status.colossyan.com/#3b23356856d2452ff470eb731515b1fb241b17349e5b5be5b22b128f6a2579b4 Colossyan Creator recovered https://status.colossyan.com/ Mon, 14 Apr 2025 22:00:28 +0000 https://status.colossyan.com/#3b23356856d2452ff470eb731515b1fb241b17349e5b5be5b22b128f6a2579b4 Colossyan Creator went down https://status.colossyan.com/ Sat, 12 Apr 2025 21:15:57 +0000 https://status.colossyan.com/#d420e20898dc25f130972bdbaf7dec1942c1d286c711942579bea5800f041202 Colossyan Try Page recovered https://status.colossyan.com/ Sat, 12 Apr 2025 21:15:26 +0000 https://status.colossyan.com/#d420e20898dc25f130972bdbaf7dec1942c1d286c711942579bea5800f041202 Colossyan Try Page went down https://status.colossyan.com/ Thu, 10 Apr 2025 19:02:38 +0000 https://status.colossyan.com/#5e555f43ae7810f50d393c8194968965018da83df68745bb57ec570a906bc6c8 Colossyan Try Page recovered https://status.colossyan.com/ Thu, 10 Apr 2025 19:02:08 +0000 https://status.colossyan.com/#5e555f43ae7810f50d393c8194968965018da83df68745bb57ec570a906bc6c8 Colossyan Try Page went down https://status.colossyan.com/incident/542683 Wed, 09 Apr 2025 19:22:00 -0000 https://status.colossyan.com/incident/542683#752455bf68af5b53d1138163146d81cd2d9578ce7bfd8cd946a99f27499e7d4c Queue times are back in normal threshold. https://status.colossyan.com/incident/542683 Wed, 09 Apr 2025 19:22:00 -0000 https://status.colossyan.com/incident/542683#752455bf68af5b53d1138163146d81cd2d9578ce7bfd8cd946a99f27499e7d4c Queue times are back in normal threshold. https://status.colossyan.com/incident/542683 Wed, 09 Apr 2025 19:22:00 -0000 https://status.colossyan.com/incident/542683#752455bf68af5b53d1138163146d81cd2d9578ce7bfd8cd946a99f27499e7d4c Queue times are back in normal threshold. https://status.colossyan.com/incident/542683 Wed, 09 Apr 2025 18:19:00 -0000 https://status.colossyan.com/incident/542683#710c70ff055b50f030d35c91f262063c02b431ec76ecdf589514062e33a4b3b8 We're experiencing a degradation in the video generation service causing videos to generate much slower. The team has applied a configuration change to mitigate the issue, but our internal queue is currently full. ETA: an hour to fully mitigate https://status.colossyan.com/incident/542683 Wed, 09 Apr 2025 18:19:00 -0000 https://status.colossyan.com/incident/542683#710c70ff055b50f030d35c91f262063c02b431ec76ecdf589514062e33a4b3b8 We're experiencing a degradation in the video generation service causing videos to generate much slower. The team has applied a configuration change to mitigate the issue, but our internal queue is currently full. ETA: an hour to fully mitigate https://status.colossyan.com/incident/542683 Wed, 09 Apr 2025 18:19:00 -0000 https://status.colossyan.com/incident/542683#710c70ff055b50f030d35c91f262063c02b431ec76ecdf589514062e33a4b3b8 We're experiencing a degradation in the video generation service causing videos to generate much slower. The team has applied a configuration change to mitigate the issue, but our internal queue is currently full. ETA: an hour to fully mitigate https://status.colossyan.com/incident/538832 Thu, 03 Apr 2025 12:44:00 -0000 https://status.colossyan.com/incident/538832#71cbf1b3c40b6443dfc6fc3d32c363d02f52f240710a57fcf862ff1e83db502a We have successfully mitigated the issue, but have seen multiple spikes in error rates after that, so we were monitoring the issue for the past several hours. According to our metrics the system has been healthy in the past 1 hour, so we the system is stable now. Thank you for your patience! https://status.colossyan.com/incident/538832 Thu, 03 Apr 2025 12:44:00 -0000 https://status.colossyan.com/incident/538832#71cbf1b3c40b6443dfc6fc3d32c363d02f52f240710a57fcf862ff1e83db502a We have successfully mitigated the issue, but have seen multiple spikes in error rates after that, so we were monitoring the issue for the past several hours. According to our metrics the system has been healthy in the past 1 hour, so we the system is stable now. Thank you for your patience! https://status.colossyan.com/incident/538832 Wed, 02 Apr 2025 17:11:00 -0000 https://status.colossyan.com/incident/538832#a93f5f26a33644faee1504d777ce7868ab907df39b777df3cf1b231ebfa9e8fe Our team is investigating an issue with previews. Previews of individual scenes or the entire video may be unavailable. https://status.colossyan.com/incident/538832 Wed, 02 Apr 2025 17:11:00 -0000 https://status.colossyan.com/incident/538832#a93f5f26a33644faee1504d777ce7868ab907df39b777df3cf1b231ebfa9e8fe Our team is investigating an issue with previews. Previews of individual scenes or the entire video may be unavailable. https://status.colossyan.com/incident/535566 Mon, 31 Mar 2025 10:00:00 +0000 https://status.colossyan.com/incident/535566#91a1554b47960a5d4c5170a4d1d24017adcc7cd4188013c628c2967038e369f6 Maintenance completed https://status.colossyan.com/incident/535566 Mon, 31 Mar 2025 08:00:00 -0000 https://status.colossyan.com/incident/535566#e774d19d215f2ee7f9998e556487e6d3ca9733b5e84411ffb61480100a4b1bca On Monday we will perform an update of our commenting functionality. This operation will not cause data loss, but we will temporarily disable the feature until the process to prevent new comments from being lost. The update is expected to last for 2 hours. https://status.colossyan.com/incident/534244 Tue, 25 Mar 2025 13:46:00 -0000 https://status.colossyan.com/incident/534244#20806fd1143ee8ae613502fb7089ab3cc06e6369db9779601ac870880dc77bf4 The team has successfully resolved the issue and we have confirmed that public drafts are now functioning properly. https://status.colossyan.com/incident/534244 Tue, 25 Mar 2025 13:38:00 -0000 https://status.colossyan.com/incident/534244#f0db2ff38832b7fe9a80b5c67b267ec4f4e06541e4c4fed0c0f7646276962602 We're rolling back our main application to our previous version to mitigate the issue. ETA is 15 mins https://status.colossyan.com/incident/534244 Tue, 25 Mar 2025 13:25:00 -0000 https://status.colossyan.com/incident/534244#3eaf91fe16ba0aa981c60125e04f670252b8b3427fbdc3788291678d16febbec The team is investigating an issue that makes public draft preview unusable. https://status.colossyan.com/ Sat, 22 Mar 2025 20:35:08 +0000 https://status.colossyan.com/#c0b2715cc1117485d4db757d4baac5921511beb9bf5ce5ad1e2af15e205b3f2c Colossyan Try Page recovered https://status.colossyan.com/ Sat, 22 Mar 2025 20:34:58 +0000 https://status.colossyan.com/#87beeb0a103411bc43cbdbb9f7ac0ddbefffc46d63d278d3155288245b156a80 Colossyan API recovered https://status.colossyan.com/ Sat, 22 Mar 2025 20:34:34 +0000 https://status.colossyan.com/#87beeb0a103411bc43cbdbb9f7ac0ddbefffc46d63d278d3155288245b156a80 Colossyan API went down https://status.colossyan.com/ Sat, 22 Mar 2025 20:34:09 +0000 https://status.colossyan.com/#c0b2715cc1117485d4db757d4baac5921511beb9bf5ce5ad1e2af15e205b3f2c Colossyan Try Page went down https://status.colossyan.com/ Thu, 20 Mar 2025 04:41:32 +0000 https://status.colossyan.com/#e2b463b701ce05f7bde93ff9350a959f9ab992bc4fb71771391a7da52fab4618 Colossyan Try Page recovered https://status.colossyan.com/ Thu, 20 Mar 2025 04:40:19 +0000 https://status.colossyan.com/#e2b463b701ce05f7bde93ff9350a959f9ab992bc4fb71771391a7da52fab4618 Colossyan Try Page went down https://status.colossyan.com/incident/530837 Wed, 19 Mar 2025 15:12:00 -0000 https://status.colossyan.com/incident/530837#46cb514c94839b234f514b936b2ef6bef76027ff40442ef5be8a85d57b13d29e The health metrics have been returned to normal level. https://status.colossyan.com/ Wed, 19 Mar 2025 14:50:46 +0000 https://status.colossyan.com/#a7b70c4817e3d96928e1c40177672b56c2f32f913f577df29ecbd81f8a9e36e5 Colossyan Try Page recovered https://status.colossyan.com/ Wed, 19 Mar 2025 14:49:21 +0000 https://status.colossyan.com/#a7b70c4817e3d96928e1c40177672b56c2f32f913f577df29ecbd81f8a9e36e5 Colossyan Try Page went down https://status.colossyan.com/incident/530837 Wed, 19 Mar 2025 14:34:00 -0000 https://status.colossyan.com/incident/530837#0a96a95ffbcbbdec4b1da7c309b06486d33536d5b4994bd72d20424412d5c1ea We're receiving increased amount of errors from our try page (app.colossyan.com/try). The team is currently investigating the situation. https://status.colossyan.com/ Wed, 19 Mar 2025 14:33:46 +0000 https://status.colossyan.com/#09625973f468a66ba17331bf89f5c32e6c99ed60cbda786012ae91facb1b1d32 Colossyan Try Page recovered https://status.colossyan.com/ Wed, 19 Mar 2025 14:31:48 +0000 https://status.colossyan.com/#09625973f468a66ba17331bf89f5c32e6c99ed60cbda786012ae91facb1b1d32 Colossyan Try Page went down https://status.colossyan.com/ Wed, 19 Mar 2025 14:27:38 +0000 https://status.colossyan.com/#8af5f6461927d5bc4d1fb947b11be3a03d916266609b0800810bd49a57ae2600 Colossyan Try Page recovered https://status.colossyan.com/ Wed, 19 Mar 2025 14:15:24 +0000 https://status.colossyan.com/#8af5f6461927d5bc4d1fb947b11be3a03d916266609b0800810bd49a57ae2600 Colossyan Try Page went down https://status.colossyan.com/ Tue, 18 Mar 2025 18:55:29 +0000 https://status.colossyan.com/#0180b0e8fcec989751c26034ff5ddc416fcb07edda05b148de24a1338c5f9f43 Colossyan Try Page recovered https://status.colossyan.com/ Tue, 18 Mar 2025 18:54:55 +0000 https://status.colossyan.com/#0180b0e8fcec989751c26034ff5ddc416fcb07edda05b148de24a1338c5f9f43 Colossyan Try Page went down https://status.colossyan.com/ Tue, 18 Mar 2025 18:54:36 +0000 https://status.colossyan.com/#880bd6b28884a205a72c176294a3197a7a604b5cb97285a4567426a1bc9a7d56 Colossyan API recovered https://status.colossyan.com/ Tue, 18 Mar 2025 18:53:16 +0000 https://status.colossyan.com/#880bd6b28884a205a72c176294a3197a7a604b5cb97285a4567426a1bc9a7d56 Colossyan API went down https://status.colossyan.com/ Mon, 10 Mar 2025 15:33:28 +0000 https://status.colossyan.com/#237b0c56faa9a8016b451efcdd8083ae42612b1eb23f0a7d791b6f6d6c9151b7 Colossyan Try Page recovered https://status.colossyan.com/ Mon, 10 Mar 2025 15:33:11 +0000 https://status.colossyan.com/#de0037aad103157f45c2426c57e725b3bb6719a516d19a772b68708079d06bc4 Colossyan API recovered https://status.colossyan.com/ Mon, 10 Mar 2025 15:32:28 +0000 https://status.colossyan.com/#237b0c56faa9a8016b451efcdd8083ae42612b1eb23f0a7d791b6f6d6c9151b7 Colossyan Try Page went down https://status.colossyan.com/ Mon, 10 Mar 2025 15:32:15 +0000 https://status.colossyan.com/#de0037aad103157f45c2426c57e725b3bb6719a516d19a772b68708079d06bc4 Colossyan API went down https://status.colossyan.com/ Wed, 26 Feb 2025 10:09:13 +0000 https://status.colossyan.com/#c544d3a4046721273824b2f656909729a0ab7fe715a533984e1ace6d57ad86ec Colossyan Help Page recovered https://status.colossyan.com/ Wed, 26 Feb 2025 09:06:15 +0000 https://status.colossyan.com/#c544d3a4046721273824b2f656909729a0ab7fe715a533984e1ace6d57ad86ec Colossyan Help Page went down https://status.colossyan.com/incident/502472 Mon, 27 Jan 2025 16:57:00 -0000 https://status.colossyan.com/incident/502472#8516a8befb20af4f7c7d534b04ba2b961fc9ef6573026bf01d34ea1260c66422 Unfortunately some generation still stuck and didn't progress. Our system detect these time outs and flag them as failed, but minutes will be refunded. Restarting the generation should work. We apologizes for the failures. https://status.colossyan.com/incident/502472 Mon, 27 Jan 2025 16:57:00 -0000 https://status.colossyan.com/incident/502472#8516a8befb20af4f7c7d534b04ba2b961fc9ef6573026bf01d34ea1260c66422 Unfortunately some generation still stuck and didn't progress. Our system detect these time outs and flag them as failed, but minutes will be refunded. Restarting the generation should work. We apologizes for the failures. https://status.colossyan.com/incident/502472 Mon, 27 Jan 2025 16:57:00 -0000 https://status.colossyan.com/incident/502472#8516a8befb20af4f7c7d534b04ba2b961fc9ef6573026bf01d34ea1260c66422 Unfortunately some generation still stuck and didn't progress. Our system detect these time outs and flag them as failed, but minutes will be refunded. Restarting the generation should work. We apologizes for the failures. https://status.colossyan.com/incident/502472 Mon, 27 Jan 2025 11:41:00 -0000 https://status.colossyan.com/incident/502472#2b1f7881020e0e7a5206098879e6fb571f0a79ee85682005e7dfa073b6799950 Confirmed that new video generation submissions are fully working. https://status.colossyan.com/incident/502472 Mon, 27 Jan 2025 11:41:00 -0000 https://status.colossyan.com/incident/502472#2b1f7881020e0e7a5206098879e6fb571f0a79ee85682005e7dfa073b6799950 Confirmed that new video generation submissions are fully working. https://status.colossyan.com/incident/502472 Mon, 27 Jan 2025 11:41:00 -0000 https://status.colossyan.com/incident/502472#2b1f7881020e0e7a5206098879e6fb571f0a79ee85682005e7dfa073b6799950 Confirmed that new video generation submissions are fully working. https://status.colossyan.com/incident/502472 Mon, 27 Jan 2025 11:27:00 -0000 https://status.colossyan.com/incident/502472#1b9fd9960062cb8111fccd9cc51a4ecc52875471c061a80070549ff1ba441700 We have identified the root cause that and currently working on a fix. The solution will unblock new video generations, but currently looking into running generations. https://status.colossyan.com/incident/502472 Mon, 27 Jan 2025 11:27:00 -0000 https://status.colossyan.com/incident/502472#1b9fd9960062cb8111fccd9cc51a4ecc52875471c061a80070549ff1ba441700 We have identified the root cause that and currently working on a fix. The solution will unblock new video generations, but currently looking into running generations. https://status.colossyan.com/incident/502472 Mon, 27 Jan 2025 11:27:00 -0000 https://status.colossyan.com/incident/502472#1b9fd9960062cb8111fccd9cc51a4ecc52875471c061a80070549ff1ba441700 We have identified the root cause that and currently working on a fix. The solution will unblock new video generations, but currently looking into running generations. https://status.colossyan.com/incident/502472 Mon, 27 Jan 2025 11:00:00 -0000 https://status.colossyan.com/incident/502472#f41033a53fea57323b9adb0d3c99505ad0cea6d7f04d0020c6faa695deac7a70 We have identified an issue with our infrastructure and video generations are currently not progressing. Our team is working on the issue. https://status.colossyan.com/incident/502472 Mon, 27 Jan 2025 11:00:00 -0000 https://status.colossyan.com/incident/502472#f41033a53fea57323b9adb0d3c99505ad0cea6d7f04d0020c6faa695deac7a70 We have identified an issue with our infrastructure and video generations are currently not progressing. Our team is working on the issue. https://status.colossyan.com/incident/502472 Mon, 27 Jan 2025 11:00:00 -0000 https://status.colossyan.com/incident/502472#f41033a53fea57323b9adb0d3c99505ad0cea6d7f04d0020c6faa695deac7a70 We have identified an issue with our infrastructure and video generations are currently not progressing. Our team is working on the issue. https://status.colossyan.com/incident/501202 Sat, 25 Jan 2025 09:55:23 +0000 https://status.colossyan.com/incident/501202#a1b716c48d5699f1e2fca63ea1f5181fbb8472ec7b0a90617082a232f82b6034 Maintenance completed https://status.colossyan.com/incident/501202 Sat, 25 Jan 2025 09:55:23 -0000 https://status.colossyan.com/incident/501202#01b35f02d3d164cf001565a237ca8e873cc20855a8af19e00b49ae0839b39be3 We are continuously improving our production application and we need to upgrade our underlying infrastructure. This out-of-schedule maintenance may impact the Colossyan Creator and related services. During this maintenance window the video generation service may be temporarily unavailable. https://status.colossyan.com/incident/501202 Sat, 25 Jan 2025 09:55:23 +0000 https://status.colossyan.com/incident/501202#a1b716c48d5699f1e2fca63ea1f5181fbb8472ec7b0a90617082a232f82b6034 Maintenance completed https://status.colossyan.com/incident/501202 Sat, 25 Jan 2025 09:55:23 -0000 https://status.colossyan.com/incident/501202#01b35f02d3d164cf001565a237ca8e873cc20855a8af19e00b49ae0839b39be3 We are continuously improving our production application and we need to upgrade our underlying infrastructure. This out-of-schedule maintenance may impact the Colossyan Creator and related services. During this maintenance window the video generation service may be temporarily unavailable. https://status.colossyan.com/incident/501202 Sat, 25 Jan 2025 09:55:23 +0000 https://status.colossyan.com/incident/501202#a1b716c48d5699f1e2fca63ea1f5181fbb8472ec7b0a90617082a232f82b6034 Maintenance completed https://status.colossyan.com/incident/501202 Sat, 25 Jan 2025 09:55:23 -0000 https://status.colossyan.com/incident/501202#01b35f02d3d164cf001565a237ca8e873cc20855a8af19e00b49ae0839b39be3 We are continuously improving our production application and we need to upgrade our underlying infrastructure. This out-of-schedule maintenance may impact the Colossyan Creator and related services. During this maintenance window the video generation service may be temporarily unavailable. https://status.colossyan.com/incident/501202 Sat, 25 Jan 2025 09:21:30 -0000 https://status.colossyan.com/incident/501202#01b35f02d3d164cf001565a237ca8e873cc20855a8af19e00b49ae0839b39be3 We are continuously improving our production application and we need to upgrade our underlying infrastructure. This out-of-schedule maintenance may impact the Colossyan Creator and related services. During this maintenance window the video generation service may be temporarily unavailable. https://status.colossyan.com/incident/501202 Sat, 25 Jan 2025 09:21:30 -0000 https://status.colossyan.com/incident/501202#01b35f02d3d164cf001565a237ca8e873cc20855a8af19e00b49ae0839b39be3 We are continuously improving our production application and we need to upgrade our underlying infrastructure. This out-of-schedule maintenance may impact the Colossyan Creator and related services. During this maintenance window the video generation service may be temporarily unavailable. https://status.colossyan.com/incident/501202 Sat, 25 Jan 2025 09:21:30 -0000 https://status.colossyan.com/incident/501202#01b35f02d3d164cf001565a237ca8e873cc20855a8af19e00b49ae0839b39be3 We are continuously improving our production application and we need to upgrade our underlying infrastructure. This out-of-schedule maintenance may impact the Colossyan Creator and related services. During this maintenance window the video generation service may be temporarily unavailable. https://status.colossyan.com/incident/501635 Sat, 25 Jan 2025 09:21:00 -0000 https://status.colossyan.com/incident/501635#40eaebe921aef37fa17f9731756f4c65a9daf45431b6ad8a2bbe1ce5b25ea71f We have rolled back previous changes and verified that the system is healthy again. New video generations are progressing now. https://status.colossyan.com/incident/501635 Sat, 25 Jan 2025 09:21:00 -0000 https://status.colossyan.com/incident/501635#40eaebe921aef37fa17f9731756f4c65a9daf45431b6ad8a2bbe1ce5b25ea71f We have rolled back previous changes and verified that the system is healthy again. New video generations are progressing now. https://status.colossyan.com/incident/501635 Sat, 25 Jan 2025 09:21:00 -0000 https://status.colossyan.com/incident/501635#40eaebe921aef37fa17f9731756f4c65a9daf45431b6ad8a2bbe1ce5b25ea71f We have rolled back previous changes and verified that the system is healthy again. New video generations are progressing now. https://status.colossyan.com/incident/501202 Sat, 25 Jan 2025 09:00:11 -0000 https://status.colossyan.com/incident/501202#01b35f02d3d164cf001565a237ca8e873cc20855a8af19e00b49ae0839b39be3 We are continuously improving our production application and we need to upgrade our underlying infrastructure. This out-of-schedule maintenance may impact the Colossyan Creator and related services. During this maintenance window the video generation service may be temporarily unavailable. https://status.colossyan.com/incident/501202 Sat, 25 Jan 2025 09:00:11 -0000 https://status.colossyan.com/incident/501202#01b35f02d3d164cf001565a237ca8e873cc20855a8af19e00b49ae0839b39be3 We are continuously improving our production application and we need to upgrade our underlying infrastructure. This out-of-schedule maintenance may impact the Colossyan Creator and related services. During this maintenance window the video generation service may be temporarily unavailable. https://status.colossyan.com/incident/501202 Sat, 25 Jan 2025 09:00:11 -0000 https://status.colossyan.com/incident/501202#01b35f02d3d164cf001565a237ca8e873cc20855a8af19e00b49ae0839b39be3 We are continuously improving our production application and we need to upgrade our underlying infrastructure. This out-of-schedule maintenance may impact the Colossyan Creator and related services. During this maintenance window the video generation service may be temporarily unavailable. https://status.colossyan.com/incident/501635 Sat, 25 Jan 2025 08:54:00 -0000 https://status.colossyan.com/incident/501635#8fffe858a9a7941f0bab38ff41e25e2191de1813ca46d74909d096812952b207 We have identified the root cause and rolling back an update that caused the issue. ETA is 15 mins https://status.colossyan.com/incident/501635 Sat, 25 Jan 2025 08:54:00 -0000 https://status.colossyan.com/incident/501635#8fffe858a9a7941f0bab38ff41e25e2191de1813ca46d74909d096812952b207 We have identified the root cause and rolling back an update that caused the issue. ETA is 15 mins https://status.colossyan.com/incident/501635 Sat, 25 Jan 2025 08:54:00 -0000 https://status.colossyan.com/incident/501635#8fffe858a9a7941f0bab38ff41e25e2191de1813ca46d74909d096812952b207 We have identified the root cause and rolling back an update that caused the issue. ETA is 15 mins https://status.colossyan.com/incident/501635 Sat, 25 Jan 2025 08:41:00 -0000 https://status.colossyan.com/incident/501635#2a96e39a5e5a3e735f322ea60b877e173f49372d20f983bc5057e678c5e19f4b The team is investigating increased number of video generation errors that started around 12:00am UTC. https://status.colossyan.com/incident/501635 Sat, 25 Jan 2025 08:41:00 -0000 https://status.colossyan.com/incident/501635#2a96e39a5e5a3e735f322ea60b877e173f49372d20f983bc5057e678c5e19f4b The team is investigating increased number of video generation errors that started around 12:00am UTC. https://status.colossyan.com/incident/501635 Sat, 25 Jan 2025 08:41:00 -0000 https://status.colossyan.com/incident/501635#2a96e39a5e5a3e735f322ea60b877e173f49372d20f983bc5057e678c5e19f4b The team is investigating increased number of video generation errors that started around 12:00am UTC. https://status.colossyan.com/incident/500775 Thu, 23 Jan 2025 17:59:00 -0000 https://status.colossyan.com/incident/500775#ddd13e1084b9d1d4431e0e99b464787262712f51de231e33cf41e06b9fd5493e We have successfully rolled back our changes and verified that generations with cloned voices are now working. Resolving the incident. https://status.colossyan.com/incident/500775 Thu, 23 Jan 2025 17:59:00 -0000 https://status.colossyan.com/incident/500775#ddd13e1084b9d1d4431e0e99b464787262712f51de231e33cf41e06b9fd5493e We have successfully rolled back our changes and verified that generations with cloned voices are now working. Resolving the incident. https://status.colossyan.com/incident/500775 Thu, 23 Jan 2025 17:59:00 -0000 https://status.colossyan.com/incident/500775#ddd13e1084b9d1d4431e0e99b464787262712f51de231e33cf41e06b9fd5493e We have successfully rolled back our changes and verified that generations with cloned voices are now working. Resolving the incident. https://status.colossyan.com/incident/500775 Thu, 23 Jan 2025 17:38:00 -0000 https://status.colossyan.com/incident/500775#99a7e11ef311d42b5b5ce20c5334c4ae795c08098e164143a10a7306222c0808 We have identified the root cause, and rolling back to a previous configuration at the moment. ETA to fix is 30 mins https://status.colossyan.com/incident/500775 Thu, 23 Jan 2025 17:38:00 -0000 https://status.colossyan.com/incident/500775#99a7e11ef311d42b5b5ce20c5334c4ae795c08098e164143a10a7306222c0808 We have identified the root cause, and rolling back to a previous configuration at the moment. ETA to fix is 30 mins https://status.colossyan.com/incident/500775 Thu, 23 Jan 2025 17:38:00 -0000 https://status.colossyan.com/incident/500775#99a7e11ef311d42b5b5ce20c5334c4ae795c08098e164143a10a7306222c0808 We have identified the root cause, and rolling back to a previous configuration at the moment. ETA to fix is 30 mins https://status.colossyan.com/incident/500775 Thu, 23 Jan 2025 17:29:00 -0000 https://status.colossyan.com/incident/500775#70d42929367a3cfebd05c89169ea78e5c39fe5fb9b6153a82f189ce735579bec Currently video generations with cloned voices are stuck in processing state. Currently investigating the issue. https://status.colossyan.com/incident/500775 Thu, 23 Jan 2025 17:29:00 -0000 https://status.colossyan.com/incident/500775#70d42929367a3cfebd05c89169ea78e5c39fe5fb9b6153a82f189ce735579bec Currently video generations with cloned voices are stuck in processing state. Currently investigating the issue. https://status.colossyan.com/incident/500775 Thu, 23 Jan 2025 17:29:00 -0000 https://status.colossyan.com/incident/500775#70d42929367a3cfebd05c89169ea78e5c39fe5fb9b6153a82f189ce735579bec Currently video generations with cloned voices are stuck in processing state. Currently investigating the issue. https://status.colossyan.com/incident/475574 Tue, 10 Dec 2024 20:24:00 -0000 https://status.colossyan.com/incident/475574#f4fc287218672021d3720f8399229966a238e596175c9896d8b57172597aa8f2 We were to find the root cause and fix the issue. Video generations and video previews services are now fully functional. https://status.colossyan.com/incident/475574 Tue, 10 Dec 2024 20:24:00 -0000 https://status.colossyan.com/incident/475574#f4fc287218672021d3720f8399229966a238e596175c9896d8b57172597aa8f2 We were to find the root cause and fix the issue. Video generations and video previews services are now fully functional. https://status.colossyan.com/incident/475574 Tue, 10 Dec 2024 20:24:00 -0000 https://status.colossyan.com/incident/475574#f4fc287218672021d3720f8399229966a238e596175c9896d8b57172597aa8f2 We were to find the root cause and fix the issue. Video generations and video previews services are now fully functional. https://status.colossyan.com/incident/475574 Tue, 10 Dec 2024 20:11:00 -0000 https://status.colossyan.com/incident/475574#f2ebd12cfd157a5bd176b130d916638802ad6d3bab58953178c331267ab264f5 According to the metrics, the preview is also impacted. https://status.colossyan.com/incident/475574 Tue, 10 Dec 2024 20:11:00 -0000 https://status.colossyan.com/incident/475574#f2ebd12cfd157a5bd176b130d916638802ad6d3bab58953178c331267ab264f5 According to the metrics, the preview is also impacted. https://status.colossyan.com/incident/475574 Tue, 10 Dec 2024 20:11:00 -0000 https://status.colossyan.com/incident/475574#f2ebd12cfd157a5bd176b130d916638802ad6d3bab58953178c331267ab264f5 According to the metrics, the preview is also impacted. https://status.colossyan.com/incident/475574 Tue, 10 Dec 2024 20:10:00 -0000 https://status.colossyan.com/incident/475574#7ca58f75982c399140d9892d43685426b5a08482efdbc3795b240e3f32f123b7 We are currently looking into an issue that causes all video generation requests to fail. https://status.colossyan.com/incident/475574 Tue, 10 Dec 2024 20:10:00 -0000 https://status.colossyan.com/incident/475574#7ca58f75982c399140d9892d43685426b5a08482efdbc3795b240e3f32f123b7 We are currently looking into an issue that causes all video generation requests to fail. https://status.colossyan.com/incident/475574 Tue, 10 Dec 2024 20:10:00 -0000 https://status.colossyan.com/incident/475574#7ca58f75982c399140d9892d43685426b5a08482efdbc3795b240e3f32f123b7 We are currently looking into an issue that causes all video generation requests to fail. https://status.colossyan.com/incident/463377 Mon, 18 Nov 2024 12:01:00 -0000 https://status.colossyan.com/incident/463377#1e5bc7920315d23f9c586ad7067733c04ce842ab69bdc3b8606d41db55d895da Our system is healthy in last 1.5 hours, resolving the incident. https://status.colossyan.com/incident/463377 Mon, 18 Nov 2024 12:01:00 -0000 https://status.colossyan.com/incident/463377#1e5bc7920315d23f9c586ad7067733c04ce842ab69bdc3b8606d41db55d895da Our system is healthy in last 1.5 hours, resolving the incident. https://status.colossyan.com/incident/463377 Mon, 18 Nov 2024 12:01:00 -0000 https://status.colossyan.com/incident/463377#1e5bc7920315d23f9c586ad7067733c04ce842ab69bdc3b8606d41db55d895da Our system is healthy in last 1.5 hours, resolving the incident. https://status.colossyan.com/incident/463377 Mon, 18 Nov 2024 11:14:00 -0000 https://status.colossyan.com/incident/463377#98d3b93556bea4ed945dfe29b022d6f288577030b5a436582cc67e83910f9792 We have identified a root cause and rolled out a fix 30 minutes ago, we see that the system is restoring. The team will continue to monitor the health. https://status.colossyan.com/incident/463377 Mon, 18 Nov 2024 11:14:00 -0000 https://status.colossyan.com/incident/463377#98d3b93556bea4ed945dfe29b022d6f288577030b5a436582cc67e83910f9792 We have identified a root cause and rolled out a fix 30 minutes ago, we see that the system is restoring. The team will continue to monitor the health. https://status.colossyan.com/incident/463377 Mon, 18 Nov 2024 11:14:00 -0000 https://status.colossyan.com/incident/463377#98d3b93556bea4ed945dfe29b022d6f288577030b5a436582cc67e83910f9792 We have identified a root cause and rolled out a fix 30 minutes ago, we see that the system is restoring. The team will continue to monitor the health. https://status.colossyan.com/incident/463377 Mon, 18 Nov 2024 09:18:00 -0000 https://status.colossyan.com/incident/463377#249df107e4720b303351cdd01c5667b044ac805c860c3b0167a69d0a6a0aaffc Our team is still investigating. According to our monitoring system the issue have been escalating since Saturday 1pm CET. https://status.colossyan.com/incident/463377 Mon, 18 Nov 2024 09:18:00 -0000 https://status.colossyan.com/incident/463377#249df107e4720b303351cdd01c5667b044ac805c860c3b0167a69d0a6a0aaffc Our team is still investigating. According to our monitoring system the issue have been escalating since Saturday 1pm CET. https://status.colossyan.com/incident/463377 Mon, 18 Nov 2024 09:18:00 -0000 https://status.colossyan.com/incident/463377#249df107e4720b303351cdd01c5667b044ac805c860c3b0167a69d0a6a0aaffc Our team is still investigating. According to our monitoring system the issue have been escalating since Saturday 1pm CET. https://status.colossyan.com/incident/463377 Mon, 18 Nov 2024 08:19:00 -0000 https://status.colossyan.com/incident/463377#1a27985fa77dd2007699514385ea3941e2767ab9c5ceaa3a8424e91c657e3e5d We're currently investigating an elevated amount of preview failures. https://status.colossyan.com/incident/463377 Mon, 18 Nov 2024 08:19:00 -0000 https://status.colossyan.com/incident/463377#1a27985fa77dd2007699514385ea3941e2767ab9c5ceaa3a8424e91c657e3e5d We're currently investigating an elevated amount of preview failures. https://status.colossyan.com/incident/463377 Mon, 18 Nov 2024 08:19:00 -0000 https://status.colossyan.com/incident/463377#1a27985fa77dd2007699514385ea3941e2767ab9c5ceaa3a8424e91c657e3e5d We're currently investigating an elevated amount of preview failures. https://status.colossyan.com/incident/461446 Sat, 16 Nov 2024 11:28:57 +0000 https://status.colossyan.com/incident/461446#dbc0aa4d6c0a5330d8aa21cf6679ba61eba661b23c77748b9f835761eef0062a Maintenance completed https://status.colossyan.com/incident/461446 Sat, 16 Nov 2024 11:28:57 -0000 https://status.colossyan.com/incident/461446#6ec8738ad1e329240eab685b106866e4b727172b3373b07a27bce0c07ab15a85 We're performing and out-of-schedule cluster maintenance that may impact the Colossyan Editor and related services. This may result in temporary unavailability of the web application and video generation service. https://status.colossyan.com/incident/461446 Sat, 16 Nov 2024 11:28:57 +0000 https://status.colossyan.com/incident/461446#dbc0aa4d6c0a5330d8aa21cf6679ba61eba661b23c77748b9f835761eef0062a Maintenance completed https://status.colossyan.com/incident/461446 Sat, 16 Nov 2024 11:28:57 -0000 https://status.colossyan.com/incident/461446#6ec8738ad1e329240eab685b106866e4b727172b3373b07a27bce0c07ab15a85 We're performing and out-of-schedule cluster maintenance that may impact the Colossyan Editor and related services. This may result in temporary unavailability of the web application and video generation service. https://status.colossyan.com/incident/461446 Sat, 16 Nov 2024 11:28:57 +0000 https://status.colossyan.com/incident/461446#dbc0aa4d6c0a5330d8aa21cf6679ba61eba661b23c77748b9f835761eef0062a Maintenance completed https://status.colossyan.com/incident/461446 Sat, 16 Nov 2024 11:28:57 -0000 https://status.colossyan.com/incident/461446#6ec8738ad1e329240eab685b106866e4b727172b3373b07a27bce0c07ab15a85 We're performing and out-of-schedule cluster maintenance that may impact the Colossyan Editor and related services. This may result in temporary unavailability of the web application and video generation service. https://status.colossyan.com/incident/461446 Sat, 16 Nov 2024 11:06:03 -0000 https://status.colossyan.com/incident/461446#6ec8738ad1e329240eab685b106866e4b727172b3373b07a27bce0c07ab15a85 We're performing and out-of-schedule cluster maintenance that may impact the Colossyan Editor and related services. This may result in temporary unavailability of the web application and video generation service. https://status.colossyan.com/incident/461446 Sat, 16 Nov 2024 11:06:03 -0000 https://status.colossyan.com/incident/461446#6ec8738ad1e329240eab685b106866e4b727172b3373b07a27bce0c07ab15a85 We're performing and out-of-schedule cluster maintenance that may impact the Colossyan Editor and related services. This may result in temporary unavailability of the web application and video generation service. https://status.colossyan.com/incident/461446 Sat, 16 Nov 2024 11:06:03 -0000 https://status.colossyan.com/incident/461446#6ec8738ad1e329240eab685b106866e4b727172b3373b07a27bce0c07ab15a85 We're performing and out-of-schedule cluster maintenance that may impact the Colossyan Editor and related services. This may result in temporary unavailability of the web application and video generation service. https://status.colossyan.com/incident/461446 Sat, 16 Nov 2024 10:34:35 -0000 https://status.colossyan.com/incident/461446#6ec8738ad1e329240eab685b106866e4b727172b3373b07a27bce0c07ab15a85 We're performing and out-of-schedule cluster maintenance that may impact the Colossyan Editor and related services. This may result in temporary unavailability of the web application and video generation service. https://status.colossyan.com/incident/461446 Sat, 16 Nov 2024 10:34:35 -0000 https://status.colossyan.com/incident/461446#6ec8738ad1e329240eab685b106866e4b727172b3373b07a27bce0c07ab15a85 We're performing and out-of-schedule cluster maintenance that may impact the Colossyan Editor and related services. This may result in temporary unavailability of the web application and video generation service. https://status.colossyan.com/incident/461446 Sat, 16 Nov 2024 10:34:35 -0000 https://status.colossyan.com/incident/461446#6ec8738ad1e329240eab685b106866e4b727172b3373b07a27bce0c07ab15a85 We're performing and out-of-schedule cluster maintenance that may impact the Colossyan Editor and related services. This may result in temporary unavailability of the web application and video generation service. https://status.colossyan.com/incident/461446 Sat, 16 Nov 2024 09:00:00 -0000 https://status.colossyan.com/incident/461446#6ec8738ad1e329240eab685b106866e4b727172b3373b07a27bce0c07ab15a85 We're performing and out-of-schedule cluster maintenance that may impact the Colossyan Editor and related services. This may result in temporary unavailability of the web application and video generation service. https://status.colossyan.com/incident/461446 Sat, 16 Nov 2024 09:00:00 -0000 https://status.colossyan.com/incident/461446#6ec8738ad1e329240eab685b106866e4b727172b3373b07a27bce0c07ab15a85 We're performing and out-of-schedule cluster maintenance that may impact the Colossyan Editor and related services. This may result in temporary unavailability of the web application and video generation service. https://status.colossyan.com/incident/461446 Sat, 16 Nov 2024 09:00:00 -0000 https://status.colossyan.com/incident/461446#6ec8738ad1e329240eab685b106866e4b727172b3373b07a27bce0c07ab15a85 We're performing and out-of-schedule cluster maintenance that may impact the Colossyan Editor and related services. This may result in temporary unavailability of the web application and video generation service. https://status.colossyan.com/incident/455939 Wed, 06 Nov 2024 11:57:00 -0000 https://status.colossyan.com/incident/455939#bdb33e0ceddfd7e43cd211d3507bb56b48aef2caf6eceefa15e65ac41bc026fd After thorough investigation we have not detected widespread issues, and handling each case individually. Resolving the degradation notice. https://status.colossyan.com/incident/455939 Mon, 04 Nov 2024 19:48:00 -0000 https://status.colossyan.com/incident/455939#ff17c8d8719cf1b0eb5ed9003efbffb608821ba5fd0be8a2e9c7b87930e6ce7c We're receiving multiple customer messages about our auto-translation feature. The language of some texts is not identified correctly and the auto-translation feature may not translate these texts We have not identified any full outage, but the team is currently investigating the individual cases. https://status.colossyan.com/incident/446926 Sun, 20 Oct 2024 09:12:00 -0000 https://status.colossyan.com/incident/446926#fe9fa410fb21a4004dc0e3d0ac5917c5ec9ad8939e420d6add9f957b3a04371e We have deployed a fix to our production and verified that is resolved the issue. The editor is functional. https://status.colossyan.com/incident/446926 Sun, 20 Oct 2024 09:12:00 -0000 https://status.colossyan.com/incident/446926#fe9fa410fb21a4004dc0e3d0ac5917c5ec9ad8939e420d6add9f957b3a04371e We have deployed a fix to our production and verified that is resolved the issue. The editor is functional. https://status.colossyan.com/incident/446926 Fri, 18 Oct 2024 16:53:00 -0000 https://status.colossyan.com/incident/446926#ac25974fd8dbcc8307a119596f8fadb45f930a9d8f2b13ffd66b626f96a4ca61 Currently investigating reports of audio preview and audio download not being possible from the Editor. The API and the video generation pipeline seems unaffected. https://status.colossyan.com/incident/446926 Fri, 18 Oct 2024 16:53:00 -0000 https://status.colossyan.com/incident/446926#ac25974fd8dbcc8307a119596f8fadb45f930a9d8f2b13ffd66b626f96a4ca61 Currently investigating reports of audio preview and audio download not being possible from the Editor. The API and the video generation pipeline seems unaffected. https://status.colossyan.com/incident/442462 Thu, 10 Oct 2024 14:36:00 -0000 https://status.colossyan.com/incident/442462#3a7eca9cd8e3f01b1428487d0597db9b48e41850502db705902af0deef7bd3a4 We have successfully reverted a configuration change and the preview is working properly now. https://status.colossyan.com/incident/442462 Thu, 10 Oct 2024 14:36:00 -0000 https://status.colossyan.com/incident/442462#3a7eca9cd8e3f01b1428487d0597db9b48e41850502db705902af0deef7bd3a4 We have successfully reverted a configuration change and the preview is working properly now. https://status.colossyan.com/incident/442462 Thu, 10 Oct 2024 14:14:00 -0000 https://status.colossyan.com/incident/442462#ded972db7c16ec1a11dfe266a8600ccf03f9802f3ea1b8696a71126150846eb9 Currently we're experiencing issues with the web application's preview service. We're investigating the issue https://status.colossyan.com/incident/442462 Thu, 10 Oct 2024 14:14:00 -0000 https://status.colossyan.com/incident/442462#ded972db7c16ec1a11dfe266a8600ccf03f9802f3ea1b8696a71126150846eb9 Currently we're experiencing issues with the web application's preview service. We're investigating the issue https://status.colossyan.com/incident/429977 Tue, 17 Sep 2024 12:36:00 -0000 https://status.colossyan.com/incident/429977#9818599e03e338b19715a1753f5eff852a4126f386fd8a9321f6b28f09e0309a Video generations system is restored, all metrics are healthy. Resolving the incident https://status.colossyan.com/incident/429977 Tue, 17 Sep 2024 12:36:00 -0000 https://status.colossyan.com/incident/429977#9818599e03e338b19715a1753f5eff852a4126f386fd8a9321f6b28f09e0309a Video generations system is restored, all metrics are healthy. Resolving the incident https://status.colossyan.com/incident/429977 Tue, 17 Sep 2024 12:36:00 -0000 https://status.colossyan.com/incident/429977#9818599e03e338b19715a1753f5eff852a4126f386fd8a9321f6b28f09e0309a Video generations system is restored, all metrics are healthy. Resolving the incident https://status.colossyan.com/incident/429977 Tue, 17 Sep 2024 12:11:00 -0000 https://status.colossyan.com/incident/429977#af20e30923dfd248717e4b19a60d0dbeb646579273b00f96adbeb74bcac9508d We have applied another workaround that took effect just now. The system is recovering and according to our metrics, the system is restoring to normal. https://status.colossyan.com/incident/429977 Tue, 17 Sep 2024 12:11:00 -0000 https://status.colossyan.com/incident/429977#af20e30923dfd248717e4b19a60d0dbeb646579273b00f96adbeb74bcac9508d We have applied another workaround that took effect just now. The system is recovering and according to our metrics, the system is restoring to normal. https://status.colossyan.com/incident/429977 Tue, 17 Sep 2024 12:11:00 -0000 https://status.colossyan.com/incident/429977#af20e30923dfd248717e4b19a60d0dbeb646579273b00f96adbeb74bcac9508d We have applied another workaround that took effect just now. The system is recovering and according to our metrics, the system is restoring to normal. https://status.colossyan.com/incident/429977 Tue, 17 Sep 2024 10:20:00 -0000 https://status.colossyan.com/incident/429977#e3100d3f784497cc5d1224d80306bf468f3472ad4ad6890b2ea0e19054ad3484 The engineering team has had multiple attempts to work around our third-party's limitation, currently without success. The team continues to monitor the issue and work on a stable solution. https://status.colossyan.com/incident/429977 Tue, 17 Sep 2024 10:20:00 -0000 https://status.colossyan.com/incident/429977#e3100d3f784497cc5d1224d80306bf468f3472ad4ad6890b2ea0e19054ad3484 The engineering team has had multiple attempts to work around our third-party's limitation, currently without success. The team continues to monitor the issue and work on a stable solution. https://status.colossyan.com/incident/429977 Tue, 17 Sep 2024 10:20:00 -0000 https://status.colossyan.com/incident/429977#e3100d3f784497cc5d1224d80306bf468f3472ad4ad6890b2ea0e19054ad3484 The engineering team has had multiple attempts to work around our third-party's limitation, currently without success. The team continues to monitor the issue and work on a stable solution. https://status.colossyan.com/incident/429977 Mon, 16 Sep 2024 14:14:00 -0000 https://status.colossyan.com/incident/429977#efbc17f3c1b91707329ab675daca79348719ec633787206589669ca130240b9e Our third-party media asset provider is still experiencing issues, our engineering team is closely monitoring the failures and trying to work on a solution. https://status.colossyan.com/incident/429977 Mon, 16 Sep 2024 14:14:00 -0000 https://status.colossyan.com/incident/429977#efbc17f3c1b91707329ab675daca79348719ec633787206589669ca130240b9e Our third-party media asset provider is still experiencing issues, our engineering team is closely monitoring the failures and trying to work on a solution. https://status.colossyan.com/incident/429977 Mon, 16 Sep 2024 14:14:00 -0000 https://status.colossyan.com/incident/429977#efbc17f3c1b91707329ab675daca79348719ec633787206589669ca130240b9e Our third-party media asset provider is still experiencing issues, our engineering team is closely monitoring the failures and trying to work on a solution. https://status.colossyan.com/incident/429977 Mon, 16 Sep 2024 12:37:00 -0000 https://status.colossyan.com/incident/429977#676abc868f0b2314d9b57dfacbad2d7273f8f8c99545ef110f7f2b6972777076 We're experiencing an issue with our third-party provider which makes some video generations to fail. The team is looking into the issue. https://status.colossyan.com/incident/429977 Mon, 16 Sep 2024 12:37:00 -0000 https://status.colossyan.com/incident/429977#676abc868f0b2314d9b57dfacbad2d7273f8f8c99545ef110f7f2b6972777076 We're experiencing an issue with our third-party provider which makes some video generations to fail. The team is looking into the issue. https://status.colossyan.com/incident/429977 Mon, 16 Sep 2024 12:37:00 -0000 https://status.colossyan.com/incident/429977#676abc868f0b2314d9b57dfacbad2d7273f8f8c99545ef110f7f2b6972777076 We're experiencing an issue with our third-party provider which makes some video generations to fail. The team is looking into the issue. https://status.colossyan.com/incident/424267 Wed, 04 Sep 2024 21:20:00 -0000 https://status.colossyan.com/incident/424267#1eee16abcd40948dd013d8e8c93fb10eaf08a3734e5e9a5ce7a223d3358d80ca System health is back to normal. Resolving the incident https://status.colossyan.com/incident/424267 Wed, 04 Sep 2024 21:20:00 -0000 https://status.colossyan.com/incident/424267#1eee16abcd40948dd013d8e8c93fb10eaf08a3734e5e9a5ce7a223d3358d80ca System health is back to normal. Resolving the incident https://status.colossyan.com/incident/424267 Wed, 04 Sep 2024 21:20:00 -0000 https://status.colossyan.com/incident/424267#1eee16abcd40948dd013d8e8c93fb10eaf08a3734e5e9a5ce7a223d3358d80ca System health is back to normal. Resolving the incident https://status.colossyan.com/incident/424267 Wed, 04 Sep 2024 21:09:00 -0000 https://status.colossyan.com/incident/424267#110a448a1ba4b5c87f686cb60c76cbfe833a016f0fca6be35f5ff89171961c19 We have applied a workaround for issue and monitoring the system to verify that it resolves the issue. https://status.colossyan.com/incident/424267 Wed, 04 Sep 2024 21:09:00 -0000 https://status.colossyan.com/incident/424267#110a448a1ba4b5c87f686cb60c76cbfe833a016f0fca6be35f5ff89171961c19 We have applied a workaround for issue and monitoring the system to verify that it resolves the issue. https://status.colossyan.com/incident/424267 Wed, 04 Sep 2024 21:09:00 -0000 https://status.colossyan.com/incident/424267#110a448a1ba4b5c87f686cb60c76cbfe833a016f0fca6be35f5ff89171961c19 We have applied a workaround for issue and monitoring the system to verify that it resolves the issue. https://status.colossyan.com/incident/424267 Wed, 04 Sep 2024 20:30:00 -0000 https://status.colossyan.com/incident/424267#55677753b88622120ec885a6aab1fa89b079b48735b21496488120d96492a40b We have identified that the issue is with our third-party provider. The engineering team is attempting a workaround to mitigate the issue. https://status.colossyan.com/incident/424267 Wed, 04 Sep 2024 20:30:00 -0000 https://status.colossyan.com/incident/424267#55677753b88622120ec885a6aab1fa89b079b48735b21496488120d96492a40b We have identified that the issue is with our third-party provider. The engineering team is attempting a workaround to mitigate the issue. https://status.colossyan.com/incident/424267 Wed, 04 Sep 2024 20:30:00 -0000 https://status.colossyan.com/incident/424267#55677753b88622120ec885a6aab1fa89b079b48735b21496488120d96492a40b We have identified that the issue is with our third-party provider. The engineering team is attempting a workaround to mitigate the issue. https://status.colossyan.com/incident/424267 Wed, 04 Sep 2024 18:50:00 -0000 https://status.colossyan.com/incident/424267#1abe206c82245a82cde517ed5dcc1cb25d5b555541be98b387583a1a03c0543e We're experiencing elevated numbers of failed video generations. We detected an outage in one of our third-party providers that may cause the issues. The team is actively investigating. https://status.colossyan.com/incident/424267 Wed, 04 Sep 2024 18:50:00 -0000 https://status.colossyan.com/incident/424267#1abe206c82245a82cde517ed5dcc1cb25d5b555541be98b387583a1a03c0543e We're experiencing elevated numbers of failed video generations. We detected an outage in one of our third-party providers that may cause the issues. The team is actively investigating. https://status.colossyan.com/incident/424267 Wed, 04 Sep 2024 18:50:00 -0000 https://status.colossyan.com/incident/424267#1abe206c82245a82cde517ed5dcc1cb25d5b555541be98b387583a1a03c0543e We're experiencing elevated numbers of failed video generations. We detected an outage in one of our third-party providers that may cause the issues. The team is actively investigating. https://status.colossyan.com/incident/363774 Thu, 02 May 2024 10:57:00 -0000 https://status.colossyan.com/incident/363774#88a4f0e645682571d4995ec89a36ff743fe9fde1f593ddcdbae042e685830cd1 We have rolled out the fix, and the recent system metrics are healthy. https://status.colossyan.com/incident/363774 Thu, 02 May 2024 10:57:00 -0000 https://status.colossyan.com/incident/363774#88a4f0e645682571d4995ec89a36ff743fe9fde1f593ddcdbae042e685830cd1 We have rolled out the fix, and the recent system metrics are healthy. https://status.colossyan.com/incident/363774 Thu, 02 May 2024 10:57:00 -0000 https://status.colossyan.com/incident/363774#88a4f0e645682571d4995ec89a36ff743fe9fde1f593ddcdbae042e685830cd1 We have rolled out the fix, and the recent system metrics are healthy. https://status.colossyan.com/incident/363774 Thu, 02 May 2024 09:31:00 -0000 https://status.colossyan.com/incident/363774#575e5b129a9b793652de2dea6bdc335173f6478c40f7989822914e941d997514 We are rolling out an update that resolves the issue. Monitoring the system. https://status.colossyan.com/incident/363774 Thu, 02 May 2024 09:31:00 -0000 https://status.colossyan.com/incident/363774#575e5b129a9b793652de2dea6bdc335173f6478c40f7989822914e941d997514 We are rolling out an update that resolves the issue. Monitoring the system. https://status.colossyan.com/incident/363774 Thu, 02 May 2024 09:31:00 -0000 https://status.colossyan.com/incident/363774#575e5b129a9b793652de2dea6bdc335173f6478c40f7989822914e941d997514 We are rolling out an update that resolves the issue. Monitoring the system. https://status.colossyan.com/incident/363774 Thu, 02 May 2024 08:53:00 -0000 https://status.colossyan.com/incident/363774#02521af55c7308fdbf4051c721f585aea7e83d028394893382901fbc3f3afebe We're currently experiencing elevated failure rates of video generations. Currently investigating the cases. https://status.colossyan.com/incident/363774 Thu, 02 May 2024 08:53:00 -0000 https://status.colossyan.com/incident/363774#02521af55c7308fdbf4051c721f585aea7e83d028394893382901fbc3f3afebe We're currently experiencing elevated failure rates of video generations. Currently investigating the cases. https://status.colossyan.com/incident/363774 Thu, 02 May 2024 08:53:00 -0000 https://status.colossyan.com/incident/363774#02521af55c7308fdbf4051c721f585aea7e83d028394893382901fbc3f3afebe We're currently experiencing elevated failure rates of video generations. Currently investigating the cases. https://status.colossyan.com/incident/356854 Wed, 17 Apr 2024 16:08:00 -0000 https://status.colossyan.com/incident/356854#8388ea235ae18c7626a7d6a924df418920f2cfcd30eb8180d83eaa1773facb8f The authentication system is fully functional, we haven't detected issues in the past 30 minutes - resolving this incident. https://status.colossyan.com/incident/356854 Wed, 17 Apr 2024 16:08:00 -0000 https://status.colossyan.com/incident/356854#8388ea235ae18c7626a7d6a924df418920f2cfcd30eb8180d83eaa1773facb8f The authentication system is fully functional, we haven't detected issues in the past 30 minutes - resolving this incident. https://status.colossyan.com/incident/356854 Wed, 17 Apr 2024 16:08:00 -0000 https://status.colossyan.com/incident/356854#8388ea235ae18c7626a7d6a924df418920f2cfcd30eb8180d83eaa1773facb8f The authentication system is fully functional, we haven't detected issues in the past 30 minutes - resolving this incident. https://status.colossyan.com/incident/356854 Wed, 17 Apr 2024 15:39:00 -0000 https://status.colossyan.com/incident/356854#78db5cab3791469b1dbbc364d393dd3384032055f8a97a09e1a1c63c8de17b2b Our authentication provider reported that they have resolved the issue. We are monitoring the system, but metrics indicate logging in and our is now fully operational in our product. https://status.colossyan.com/incident/356854 Wed, 17 Apr 2024 15:39:00 -0000 https://status.colossyan.com/incident/356854#78db5cab3791469b1dbbc364d393dd3384032055f8a97a09e1a1c63c8de17b2b Our authentication provider reported that they have resolved the issue. We are monitoring the system, but metrics indicate logging in and our is now fully operational in our product. https://status.colossyan.com/incident/356854 Wed, 17 Apr 2024 15:39:00 -0000 https://status.colossyan.com/incident/356854#78db5cab3791469b1dbbc364d393dd3384032055f8a97a09e1a1c63c8de17b2b Our authentication provider reported that they have resolved the issue. We are monitoring the system, but metrics indicate logging in and our is now fully operational in our product. https://status.colossyan.com/incident/356854 Wed, 17 Apr 2024 15:23:00 -0000 https://status.colossyan.com/incident/356854#858165a662ffbad8469db4a26d1719972dd159f69ce40384bd5d53eed484b9c4 Unfortunately our authentication provider is experiencing a production outage and our authentication system is down. We have reached out to them and will collaborate with them to resolve the issue. https://status.colossyan.com/incident/356854 Wed, 17 Apr 2024 15:23:00 -0000 https://status.colossyan.com/incident/356854#858165a662ffbad8469db4a26d1719972dd159f69ce40384bd5d53eed484b9c4 Unfortunately our authentication provider is experiencing a production outage and our authentication system is down. We have reached out to them and will collaborate with them to resolve the issue. https://status.colossyan.com/incident/356854 Wed, 17 Apr 2024 15:23:00 -0000 https://status.colossyan.com/incident/356854#858165a662ffbad8469db4a26d1719972dd159f69ce40384bd5d53eed484b9c4 Unfortunately our authentication provider is experiencing a production outage and our authentication system is down. We have reached out to them and will collaborate with them to resolve the issue. https://status.colossyan.com/incident/356797 Wed, 17 Apr 2024 14:50:00 -0000 https://status.colossyan.com/incident/356797#1af1e87ae2325af39cf69bde61df97a06e3b108307935d7546cd35c3f60453bf We have resolved the underlying issue causing the authentication problems. The system is back to its original state. https://status.colossyan.com/incident/356797 Wed, 17 Apr 2024 14:50:00 -0000 https://status.colossyan.com/incident/356797#1af1e87ae2325af39cf69bde61df97a06e3b108307935d7546cd35c3f60453bf We have resolved the underlying issue causing the authentication problems. The system is back to its original state. https://status.colossyan.com/incident/356797 Wed, 17 Apr 2024 14:50:00 -0000 https://status.colossyan.com/incident/356797#1af1e87ae2325af39cf69bde61df97a06e3b108307935d7546cd35c3f60453bf We have resolved the underlying issue causing the authentication problems. The system is back to its original state. https://status.colossyan.com/incident/356797 Wed, 17 Apr 2024 13:56:00 -0000 https://status.colossyan.com/incident/356797#33541a181b36b28938fd02da7e26b2c0dffee56cd8f6dbb33d9042e1d0514861 We have performed an immediate rollback of our production system. According to our system metrics, we have reenabled the authentication to our system. https://status.colossyan.com/incident/356797 Wed, 17 Apr 2024 13:56:00 -0000 https://status.colossyan.com/incident/356797#33541a181b36b28938fd02da7e26b2c0dffee56cd8f6dbb33d9042e1d0514861 We have performed an immediate rollback of our production system. According to our system metrics, we have reenabled the authentication to our system. https://status.colossyan.com/incident/356797 Wed, 17 Apr 2024 13:56:00 -0000 https://status.colossyan.com/incident/356797#33541a181b36b28938fd02da7e26b2c0dffee56cd8f6dbb33d9042e1d0514861 We have performed an immediate rollback of our production system. According to our system metrics, we have reenabled the authentication to our system. https://status.colossyan.com/incident/356797 Wed, 17 Apr 2024 13:42:00 -0000 https://status.colossyan.com/incident/356797#df58cc9825729fe5fe2c1f109a9f9f13c8174df314c08a0a563c3b2ac02213d3 Currently logging in to the application returns with an error. Our team currently investigating the issue. https://status.colossyan.com/incident/356797 Wed, 17 Apr 2024 13:42:00 -0000 https://status.colossyan.com/incident/356797#df58cc9825729fe5fe2c1f109a9f9f13c8174df314c08a0a563c3b2ac02213d3 Currently logging in to the application returns with an error. Our team currently investigating the issue. https://status.colossyan.com/incident/356797 Wed, 17 Apr 2024 13:42:00 -0000 https://status.colossyan.com/incident/356797#df58cc9825729fe5fe2c1f109a9f9f13c8174df314c08a0a563c3b2ac02213d3 Currently logging in to the application returns with an error. Our team currently investigating the issue. https://status.colossyan.com/incident/354441 Mon, 15 Apr 2024 08:00:00 +0000 https://status.colossyan.com/incident/354441#ccea450f1ade505e2cc169c9a675006b1735d2d144e7b0b73b68a9d74cb67c1e Maintenance completed https://status.colossyan.com/incident/354441 Mon, 15 Apr 2024 08:00:00 +0000 https://status.colossyan.com/incident/354441#ccea450f1ade505e2cc169c9a675006b1735d2d144e7b0b73b68a9d74cb67c1e Maintenance completed https://status.colossyan.com/incident/354441 Mon, 15 Apr 2024 08:00:00 +0000 https://status.colossyan.com/incident/354441#ccea450f1ade505e2cc169c9a675006b1735d2d144e7b0b73b68a9d74cb67c1e Maintenance completed https://status.colossyan.com/incident/354441 Mon, 15 Apr 2024 07:00:00 -0000 https://status.colossyan.com/incident/354441#7d140ea69167561d72c3816174fa4fb49410c964174302ed9b691a212b835613 We are continuously improving our production application and we need to upgrade our underlying configuration to a new version. During this maintenance window, our product may be unavailable for brief duration. https://status.colossyan.com/incident/354441 Mon, 15 Apr 2024 07:00:00 -0000 https://status.colossyan.com/incident/354441#7d140ea69167561d72c3816174fa4fb49410c964174302ed9b691a212b835613 We are continuously improving our production application and we need to upgrade our underlying configuration to a new version. During this maintenance window, our product may be unavailable for brief duration. https://status.colossyan.com/incident/354441 Mon, 15 Apr 2024 07:00:00 -0000 https://status.colossyan.com/incident/354441#7d140ea69167561d72c3816174fa4fb49410c964174302ed9b691a212b835613 We are continuously improving our production application and we need to upgrade our underlying configuration to a new version. During this maintenance window, our product may be unavailable for brief duration. https://status.colossyan.com/incident/354560 Fri, 12 Apr 2024 16:11:00 -0000 https://status.colossyan.com/incident/354560#6504edcc831ea54d9cf9f38c34d090c99b168e94ade9e8bd8761830a875380a1 The fix is out and made available to all users. We have verified the fix and according to our metrics the system is stable. Resolving the incident. https://status.colossyan.com/incident/354560 Fri, 12 Apr 2024 15:44:00 -0000 https://status.colossyan.com/incident/354560#858b3ac7f79ebc07359e96d39bdc5987e9fccce8cc0977e9deebd9150e40a356 Releasing the fix to production takes an additional time due to an issues associated with our an internal system. https://status.colossyan.com/incident/354560 Fri, 12 Apr 2024 14:50:00 -0000 https://status.colossyan.com/incident/354560#7b7a14462cd9aea86332e3184f401dc2fd20632203afd63245f84cdda4c51a5d The team has identified the root cause and has successfully pushed a fix to production. We are currently verifying the fix. Expected to resolve all the issues soon. https://status.colossyan.com/incident/354560 Fri, 12 Apr 2024 13:47:00 -0000 https://status.colossyan.com/incident/354560#db4a0655e3c45936bea405d56e15dbbb8b8854e3ba47b8b765047f281bb993b5 We have identified an issue related to templates and adding new scenes. Our team is investigating the issue https://status.colossyan.com/incident/346794 Thu, 28 Mar 2024 09:58:00 -0000 https://status.colossyan.com/incident/346794#6c23bdb3d5c3a12e80d17d2681696902b6da2561638b650306b756929bc56aef The infrastructural problem has been resolved, the video generations are running as usual. https://status.colossyan.com/incident/346794 Thu, 28 Mar 2024 09:58:00 -0000 https://status.colossyan.com/incident/346794#6c23bdb3d5c3a12e80d17d2681696902b6da2561638b650306b756929bc56aef The infrastructural problem has been resolved, the video generations are running as usual. https://status.colossyan.com/incident/346794 Thu, 28 Mar 2024 09:58:00 -0000 https://status.colossyan.com/incident/346794#6c23bdb3d5c3a12e80d17d2681696902b6da2561638b650306b756929bc56aef The infrastructural problem has been resolved, the video generations are running as usual. https://status.colossyan.com/incident/346794 Wed, 27 Mar 2024 10:21:00 -0000 https://status.colossyan.com/incident/346794#aa4f3a5f5be27722bd75c253be003fd9b2dfb52ca5214025512f6b25e3b06e92 We've been experiencing increased number of video generation. We're monitoring the situation https://status.colossyan.com/incident/346794 Wed, 27 Mar 2024 10:21:00 -0000 https://status.colossyan.com/incident/346794#aa4f3a5f5be27722bd75c253be003fd9b2dfb52ca5214025512f6b25e3b06e92 We've been experiencing increased number of video generation. We're monitoring the situation https://status.colossyan.com/incident/346794 Wed, 27 Mar 2024 10:21:00 -0000 https://status.colossyan.com/incident/346794#aa4f3a5f5be27722bd75c253be003fd9b2dfb52ca5214025512f6b25e3b06e92 We've been experiencing increased number of video generation. We're monitoring the situation https://status.colossyan.com/incident/341270 Fri, 15 Mar 2024 13:33:00 -0000 https://status.colossyan.com/incident/341270#c8706c79a4ac9862b0bf1b68d6bfa92a764062e20840e0b70a2662224c538fd3 We resolved the issue with the custom voices. The system is operational. https://status.colossyan.com/incident/341270 Fri, 15 Mar 2024 13:23:00 -0000 https://status.colossyan.com/incident/341270#de4a5609c43a6d0b5ec10b86e2185aeecbe4094cdf12a3c2af84436c7508ba6c We have noticed that the custom voices on our platform are not generating at the moment. Investigation is ongoing. https://status.colossyan.com/incident/333400 Thu, 29 Feb 2024 03:00:00 -0000 https://status.colossyan.com/incident/333400#3170cadb434be526eca46178e765498400f6783ee91606a0e29c563858996f68 The incident of our third-party was resolved on their own during the night, our systems are operational again. https://status.colossyan.com/incident/333400 Thu, 29 Feb 2024 03:00:00 -0000 https://status.colossyan.com/incident/333400#3170cadb434be526eca46178e765498400f6783ee91606a0e29c563858996f68 The incident of our third-party was resolved on their own during the night, our systems are operational again. https://status.colossyan.com/incident/333400 Thu, 29 Feb 2024 03:00:00 -0000 https://status.colossyan.com/incident/333400#3170cadb434be526eca46178e765498400f6783ee91606a0e29c563858996f68 The incident of our third-party was resolved on their own during the night, our systems are operational again. https://status.colossyan.com/incident/333400 Wed, 28 Feb 2024 22:37:00 -0000 https://status.colossyan.com/incident/333400#f3c3a2d8a0eaed75ff6107453c7ad3c4644bdd959acaead44c5be53828feee93 Our video generation pipeline is currently failing. The issue is actively investigated by the engineering team. https://status.colossyan.com/incident/333400 Wed, 28 Feb 2024 22:37:00 -0000 https://status.colossyan.com/incident/333400#f3c3a2d8a0eaed75ff6107453c7ad3c4644bdd959acaead44c5be53828feee93 Our video generation pipeline is currently failing. The issue is actively investigated by the engineering team. https://status.colossyan.com/incident/333400 Wed, 28 Feb 2024 22:37:00 -0000 https://status.colossyan.com/incident/333400#f3c3a2d8a0eaed75ff6107453c7ad3c4644bdd959acaead44c5be53828feee93 Our video generation pipeline is currently failing. The issue is actively investigated by the engineering team. https://status.colossyan.com/incident/327251 Sat, 24 Feb 2024 13:27:36 +0000 https://status.colossyan.com/incident/327251#6adcb89ece0b8351ec655e50091e522c8aa0a69b86c23bfa0f02b4e763cdfab5 Maintenance completed https://status.colossyan.com/incident/327251 Sat, 24 Feb 2024 13:27:36 -0000 https://status.colossyan.com/incident/327251#6813cc47cdf0fe023ae5cb5ae7656c0385b239105ec14606de1195092e8adf03 We are working on several maintenance tasks while also upgrading many of our internal systems on Saturday. This task may take several hours and the Colossyan Creator may be unavailable for short periods. Performing these maintenance tasks at the same time saves users from multiple smaller downtimes, so we would like to ask your patience around this period. https://status.colossyan.com/incident/327251 Sat, 24 Feb 2024 13:27:36 +0000 https://status.colossyan.com/incident/327251#6adcb89ece0b8351ec655e50091e522c8aa0a69b86c23bfa0f02b4e763cdfab5 Maintenance completed https://status.colossyan.com/incident/327251 Sat, 24 Feb 2024 13:27:36 -0000 https://status.colossyan.com/incident/327251#6813cc47cdf0fe023ae5cb5ae7656c0385b239105ec14606de1195092e8adf03 We are working on several maintenance tasks while also upgrading many of our internal systems on Saturday. This task may take several hours and the Colossyan Creator may be unavailable for short periods. Performing these maintenance tasks at the same time saves users from multiple smaller downtimes, so we would like to ask your patience around this period. https://status.colossyan.com/incident/327251 Sat, 24 Feb 2024 13:27:36 +0000 https://status.colossyan.com/incident/327251#6adcb89ece0b8351ec655e50091e522c8aa0a69b86c23bfa0f02b4e763cdfab5 Maintenance completed https://status.colossyan.com/incident/327251 Sat, 24 Feb 2024 13:27:36 -0000 https://status.colossyan.com/incident/327251#6813cc47cdf0fe023ae5cb5ae7656c0385b239105ec14606de1195092e8adf03 We are working on several maintenance tasks while also upgrading many of our internal systems on Saturday. This task may take several hours and the Colossyan Creator may be unavailable for short periods. Performing these maintenance tasks at the same time saves users from multiple smaller downtimes, so we would like to ask your patience around this period. https://status.colossyan.com/incident/327251 Sat, 24 Feb 2024 12:59:56 -0000 https://status.colossyan.com/incident/327251#6813cc47cdf0fe023ae5cb5ae7656c0385b239105ec14606de1195092e8adf03 We are working on several maintenance tasks while also upgrading many of our internal systems on Saturday. This task may take several hours and the Colossyan Creator may be unavailable for short periods. Performing these maintenance tasks at the same time saves users from multiple smaller downtimes, so we would like to ask your patience around this period. https://status.colossyan.com/incident/327251 Sat, 24 Feb 2024 12:59:56 -0000 https://status.colossyan.com/incident/327251#6813cc47cdf0fe023ae5cb5ae7656c0385b239105ec14606de1195092e8adf03 We are working on several maintenance tasks while also upgrading many of our internal systems on Saturday. This task may take several hours and the Colossyan Creator may be unavailable for short periods. Performing these maintenance tasks at the same time saves users from multiple smaller downtimes, so we would like to ask your patience around this period. https://status.colossyan.com/incident/327251 Sat, 24 Feb 2024 12:59:56 -0000 https://status.colossyan.com/incident/327251#6813cc47cdf0fe023ae5cb5ae7656c0385b239105ec14606de1195092e8adf03 We are working on several maintenance tasks while also upgrading many of our internal systems on Saturday. This task may take several hours and the Colossyan Creator may be unavailable for short periods. Performing these maintenance tasks at the same time saves users from multiple smaller downtimes, so we would like to ask your patience around this period. https://status.colossyan.com/incident/327251 Sat, 24 Feb 2024 10:20:34 -0000 https://status.colossyan.com/incident/327251#6813cc47cdf0fe023ae5cb5ae7656c0385b239105ec14606de1195092e8adf03 We are working on several maintenance tasks while also upgrading many of our internal systems on Saturday. This task may take several hours and the Colossyan Creator may be unavailable for short periods. Performing these maintenance tasks at the same time saves users from multiple smaller downtimes, so we would like to ask your patience around this period. https://status.colossyan.com/incident/327251 Sat, 24 Feb 2024 10:20:34 -0000 https://status.colossyan.com/incident/327251#6813cc47cdf0fe023ae5cb5ae7656c0385b239105ec14606de1195092e8adf03 We are working on several maintenance tasks while also upgrading many of our internal systems on Saturday. This task may take several hours and the Colossyan Creator may be unavailable for short periods. Performing these maintenance tasks at the same time saves users from multiple smaller downtimes, so we would like to ask your patience around this period. https://status.colossyan.com/incident/327251 Sat, 24 Feb 2024 10:20:34 -0000 https://status.colossyan.com/incident/327251#6813cc47cdf0fe023ae5cb5ae7656c0385b239105ec14606de1195092e8adf03 We are working on several maintenance tasks while also upgrading many of our internal systems on Saturday. This task may take several hours and the Colossyan Creator may be unavailable for short periods. Performing these maintenance tasks at the same time saves users from multiple smaller downtimes, so we would like to ask your patience around this period. https://status.colossyan.com/incident/327251 Sat, 24 Feb 2024 09:51:49 -0000 https://status.colossyan.com/incident/327251#6813cc47cdf0fe023ae5cb5ae7656c0385b239105ec14606de1195092e8adf03 We are working on several maintenance tasks while also upgrading many of our internal systems on Saturday. This task may take several hours and the Colossyan Creator may be unavailable for short periods. Performing these maintenance tasks at the same time saves users from multiple smaller downtimes, so we would like to ask your patience around this period. https://status.colossyan.com/incident/327251 Sat, 24 Feb 2024 09:51:49 -0000 https://status.colossyan.com/incident/327251#6813cc47cdf0fe023ae5cb5ae7656c0385b239105ec14606de1195092e8adf03 We are working on several maintenance tasks while also upgrading many of our internal systems on Saturday. This task may take several hours and the Colossyan Creator may be unavailable for short periods. Performing these maintenance tasks at the same time saves users from multiple smaller downtimes, so we would like to ask your patience around this period. https://status.colossyan.com/incident/327251 Sat, 24 Feb 2024 09:51:49 -0000 https://status.colossyan.com/incident/327251#6813cc47cdf0fe023ae5cb5ae7656c0385b239105ec14606de1195092e8adf03 We are working on several maintenance tasks while also upgrading many of our internal systems on Saturday. This task may take several hours and the Colossyan Creator may be unavailable for short periods. Performing these maintenance tasks at the same time saves users from multiple smaller downtimes, so we would like to ask your patience around this period. https://status.colossyan.com/incident/327251 Sat, 24 Feb 2024 08:25:43 -0000 https://status.colossyan.com/incident/327251#6813cc47cdf0fe023ae5cb5ae7656c0385b239105ec14606de1195092e8adf03 We are working on several maintenance tasks while also upgrading many of our internal systems on Saturday. This task may take several hours and the Colossyan Creator may be unavailable for short periods. Performing these maintenance tasks at the same time saves users from multiple smaller downtimes, so we would like to ask your patience around this period. https://status.colossyan.com/incident/327251 Sat, 24 Feb 2024 08:25:43 -0000 https://status.colossyan.com/incident/327251#6813cc47cdf0fe023ae5cb5ae7656c0385b239105ec14606de1195092e8adf03 We are working on several maintenance tasks while also upgrading many of our internal systems on Saturday. This task may take several hours and the Colossyan Creator may be unavailable for short periods. Performing these maintenance tasks at the same time saves users from multiple smaller downtimes, so we would like to ask your patience around this period. https://status.colossyan.com/incident/327251 Sat, 24 Feb 2024 08:25:43 -0000 https://status.colossyan.com/incident/327251#6813cc47cdf0fe023ae5cb5ae7656c0385b239105ec14606de1195092e8adf03 We are working on several maintenance tasks while also upgrading many of our internal systems on Saturday. This task may take several hours and the Colossyan Creator may be unavailable for short periods. Performing these maintenance tasks at the same time saves users from multiple smaller downtimes, so we would like to ask your patience around this period. https://status.colossyan.com/incident/327251 Sat, 24 Feb 2024 07:00:00 -0000 https://status.colossyan.com/incident/327251#6813cc47cdf0fe023ae5cb5ae7656c0385b239105ec14606de1195092e8adf03 We are working on several maintenance tasks while also upgrading many of our internal systems on Saturday. This task may take several hours and the Colossyan Creator may be unavailable for short periods. Performing these maintenance tasks at the same time saves users from multiple smaller downtimes, so we would like to ask your patience around this period. https://status.colossyan.com/incident/327251 Sat, 24 Feb 2024 07:00:00 -0000 https://status.colossyan.com/incident/327251#6813cc47cdf0fe023ae5cb5ae7656c0385b239105ec14606de1195092e8adf03 We are working on several maintenance tasks while also upgrading many of our internal systems on Saturday. This task may take several hours and the Colossyan Creator may be unavailable for short periods. Performing these maintenance tasks at the same time saves users from multiple smaller downtimes, so we would like to ask your patience around this period. https://status.colossyan.com/incident/327251 Sat, 24 Feb 2024 07:00:00 -0000 https://status.colossyan.com/incident/327251#6813cc47cdf0fe023ae5cb5ae7656c0385b239105ec14606de1195092e8adf03 We are working on several maintenance tasks while also upgrading many of our internal systems on Saturday. This task may take several hours and the Colossyan Creator may be unavailable for short periods. Performing these maintenance tasks at the same time saves users from multiple smaller downtimes, so we would like to ask your patience around this period. https://status.colossyan.com/incident/327175 Sat, 17 Feb 2024 11:26:34 +0000 https://status.colossyan.com/incident/327175#91eee02a21082fdaac8281eec8f3be67b1d81bea51cea0bc205becf6601bcd6e Maintenance completed https://status.colossyan.com/incident/327175 Sat, 17 Feb 2024 11:26:34 -0000 https://status.colossyan.com/incident/327175#ef55484c064929be8ad7a49996bafb7754a43674da17850fd20254a0f2ffb34e We need to perform a configuration update in our authentication systems. This may result in failed login attempts for a short period of time. https://status.colossyan.com/incident/327175 Sat, 17 Feb 2024 11:26:34 +0000 https://status.colossyan.com/incident/327175#91eee02a21082fdaac8281eec8f3be67b1d81bea51cea0bc205becf6601bcd6e Maintenance completed https://status.colossyan.com/incident/327175 Sat, 17 Feb 2024 11:26:34 -0000 https://status.colossyan.com/incident/327175#ef55484c064929be8ad7a49996bafb7754a43674da17850fd20254a0f2ffb34e We need to perform a configuration update in our authentication systems. This may result in failed login attempts for a short period of time. https://status.colossyan.com/incident/327175 Sat, 17 Feb 2024 11:05:48 -0000 https://status.colossyan.com/incident/327175#ef55484c064929be8ad7a49996bafb7754a43674da17850fd20254a0f2ffb34e We need to perform a configuration update in our authentication systems. This may result in failed login attempts for a short period of time. https://status.colossyan.com/incident/327175 Sat, 17 Feb 2024 11:05:48 -0000 https://status.colossyan.com/incident/327175#ef55484c064929be8ad7a49996bafb7754a43674da17850fd20254a0f2ffb34e We need to perform a configuration update in our authentication systems. This may result in failed login attempts for a short period of time. https://status.colossyan.com/incident/327175 Sat, 17 Feb 2024 10:58:35 -0000 https://status.colossyan.com/incident/327175#ef55484c064929be8ad7a49996bafb7754a43674da17850fd20254a0f2ffb34e We need to perform a configuration update in our authentication systems. This may result in failed login attempts for a short period of time. https://status.colossyan.com/incident/327175 Sat, 17 Feb 2024 10:58:35 -0000 https://status.colossyan.com/incident/327175#ef55484c064929be8ad7a49996bafb7754a43674da17850fd20254a0f2ffb34e We need to perform a configuration update in our authentication systems. This may result in failed login attempts for a short period of time. https://status.colossyan.com/incident/327175 Sat, 17 Feb 2024 10:53:00 -0000 https://status.colossyan.com/incident/327175#ef55484c064929be8ad7a49996bafb7754a43674da17850fd20254a0f2ffb34e We need to perform a configuration update in our authentication systems. This may result in failed login attempts for a short period of time. https://status.colossyan.com/incident/327175 Sat, 17 Feb 2024 10:53:00 -0000 https://status.colossyan.com/incident/327175#ef55484c064929be8ad7a49996bafb7754a43674da17850fd20254a0f2ffb34e We need to perform a configuration update in our authentication systems. This may result in failed login attempts for a short period of time. https://status.colossyan.com/incident/325021 Sat, 10 Feb 2024 21:08:00 -0000 https://status.colossyan.com/incident/325021#ca92a36ae8684b19cc53eaeb4368c1ed10e897d4fc7c94c17c886d520600ae4a The video generation service is operational. https://status.colossyan.com/incident/325021 Sat, 10 Feb 2024 21:08:00 -0000 https://status.colossyan.com/incident/325021#ca92a36ae8684b19cc53eaeb4368c1ed10e897d4fc7c94c17c886d520600ae4a The video generation service is operational. https://status.colossyan.com/incident/325021 Sat, 10 Feb 2024 18:36:00 -0000 https://status.colossyan.com/incident/325021#6c8e6504a58922294e18ef469f0e20ad2cbbc96b01cea80f89f54791300f95a1 Due to an outage in our third-party provider, currently all video generations are failing. Investigating the issue and looking for a possible mitigation. https://status.colossyan.com/incident/325021 Sat, 10 Feb 2024 18:36:00 -0000 https://status.colossyan.com/incident/325021#6c8e6504a58922294e18ef469f0e20ad2cbbc96b01cea80f89f54791300f95a1 Due to an outage in our third-party provider, currently all video generations are failing. Investigating the issue and looking for a possible mitigation. https://status.colossyan.com/incident/319802 Tue, 30 Jan 2024 12:46:00 -0000 https://status.colossyan.com/incident/319802#362032582f47465302f696475aecef5a46d07e115c7297221837bc8ae50ae652 The problem is fixed. Generations are working as expected. https://status.colossyan.com/incident/298758 Thu, 14 Dec 2023 06:48:00 -0000 https://status.colossyan.com/incident/298758#876f41998f0ee2144b8c791078b8eb893280a44a3b9b3bf203ef6b19663ceab0 The video generation service has been restored to normal operation https://status.colossyan.com/incident/298758 Thu, 14 Dec 2023 06:48:00 -0000 https://status.colossyan.com/incident/298758#876f41998f0ee2144b8c791078b8eb893280a44a3b9b3bf203ef6b19663ceab0 The video generation service has been restored to normal operation https://status.colossyan.com/incident/298758 Thu, 14 Dec 2023 06:48:00 -0000 https://status.colossyan.com/incident/298758#876f41998f0ee2144b8c791078b8eb893280a44a3b9b3bf203ef6b19663ceab0 The video generation service has been restored to normal operation https://status.colossyan.com/incident/298758 Wed, 13 Dec 2023 18:11:00 -0000 https://status.colossyan.com/incident/298758#51ce2a350f669ef4338741cab991aeee6b4862082966db00ccb821d10ab9547c We are still monitoring the situation and updated our capacity to suit the queued video generations. The expected time to generate video is still increased. https://status.colossyan.com/incident/298758 Wed, 13 Dec 2023 18:11:00 -0000 https://status.colossyan.com/incident/298758#51ce2a350f669ef4338741cab991aeee6b4862082966db00ccb821d10ab9547c We are still monitoring the situation and updated our capacity to suit the queued video generations. The expected time to generate video is still increased. https://status.colossyan.com/incident/298758 Wed, 13 Dec 2023 18:11:00 -0000 https://status.colossyan.com/incident/298758#51ce2a350f669ef4338741cab991aeee6b4862082966db00ccb821d10ab9547c We are still monitoring the situation and updated our capacity to suit the queued video generations. The expected time to generate video is still increased. https://status.colossyan.com/incident/291156 Mon, 11 Dec 2023 21:44:00 -0000 https://status.colossyan.com/incident/291156#d300204d5052872749b2512345034ec4345d21f1bc55a890ff14021835a7871e We have resolved the underlying issues and system metrics returned to normal values. The Colossyan video generation service is operational as normal. https://status.colossyan.com/incident/291156 Mon, 11 Dec 2023 21:44:00 -0000 https://status.colossyan.com/incident/291156#d300204d5052872749b2512345034ec4345d21f1bc55a890ff14021835a7871e We have resolved the underlying issues and system metrics returned to normal values. The Colossyan video generation service is operational as normal. https://status.colossyan.com/incident/291156 Mon, 11 Dec 2023 21:44:00 -0000 https://status.colossyan.com/incident/291156#d300204d5052872749b2512345034ec4345d21f1bc55a890ff14021835a7871e We have resolved the underlying issues and system metrics returned to normal values. The Colossyan video generation service is operational as normal. https://status.colossyan.com/incident/298758 Mon, 11 Dec 2023 14:36:00 -0000 https://status.colossyan.com/incident/298758#6a8c8601c9c0e371c247a371b619e5350004b9d195623b21fed999da93c61ad0 Our video processing system experienced a degradation in service. The system, which typically queues and processes video requests encountered difficulties in keeping up with the volume of incoming video requests. As a result video processing times may be longer than usual. The team is monitoring the issue. https://status.colossyan.com/incident/298758 Mon, 11 Dec 2023 14:36:00 -0000 https://status.colossyan.com/incident/298758#6a8c8601c9c0e371c247a371b619e5350004b9d195623b21fed999da93c61ad0 Our video processing system experienced a degradation in service. The system, which typically queues and processes video requests encountered difficulties in keeping up with the volume of incoming video requests. As a result video processing times may be longer than usual. The team is monitoring the issue. https://status.colossyan.com/incident/298758 Mon, 11 Dec 2023 14:36:00 -0000 https://status.colossyan.com/incident/298758#6a8c8601c9c0e371c247a371b619e5350004b9d195623b21fed999da93c61ad0 Our video processing system experienced a degradation in service. The system, which typically queues and processes video requests encountered difficulties in keeping up with the volume of incoming video requests. As a result video processing times may be longer than usual. The team is monitoring the issue. https://status.colossyan.com/incident/291156 Thu, 23 Nov 2023 12:24:00 -0000 https://status.colossyan.com/incident/291156#e0412a49ad8f0a8fce54396508dcaba0cafd273b5e3565aea2de877005c035c9 We have resolved the underlying issues and system metrics returned to normal values. The Colossyan video generation service is operational as normal. https://status.colossyan.com/incident/291156 Thu, 23 Nov 2023 12:24:00 -0000 https://status.colossyan.com/incident/291156#e0412a49ad8f0a8fce54396508dcaba0cafd273b5e3565aea2de877005c035c9 We have resolved the underlying issues and system metrics returned to normal values. The Colossyan video generation service is operational as normal. https://status.colossyan.com/incident/291156 Thu, 23 Nov 2023 12:24:00 -0000 https://status.colossyan.com/incident/291156#e0412a49ad8f0a8fce54396508dcaba0cafd273b5e3565aea2de877005c035c9 We have resolved the underlying issues and system metrics returned to normal values. The Colossyan video generation service is operational as normal. https://status.colossyan.com/incident/291156 Thu, 23 Nov 2023 10:53:00 -0000 https://status.colossyan.com/incident/291156#f4fc0676b91a4eb3aa9d74f59c948d2e8eb4a5580e7ff2100314a28c4b164644 Our video processing system experienced a degradation in service. The system, which typically queues and processes video requests encountered difficulties in keeping up with the volume of incoming video requests. As a result video processing times may be longer than usual. The team is monitoring the issue. https://status.colossyan.com/incident/291156 Thu, 23 Nov 2023 10:53:00 -0000 https://status.colossyan.com/incident/291156#f4fc0676b91a4eb3aa9d74f59c948d2e8eb4a5580e7ff2100314a28c4b164644 Our video processing system experienced a degradation in service. The system, which typically queues and processes video requests encountered difficulties in keeping up with the volume of incoming video requests. As a result video processing times may be longer than usual. The team is monitoring the issue. https://status.colossyan.com/incident/291156 Thu, 23 Nov 2023 10:53:00 -0000 https://status.colossyan.com/incident/291156#f4fc0676b91a4eb3aa9d74f59c948d2e8eb4a5580e7ff2100314a28c4b164644 Our video processing system experienced a degradation in service. The system, which typically queues and processes video requests encountered difficulties in keeping up with the volume of incoming video requests. As a result video processing times may be longer than usual. The team is monitoring the issue. https://status.colossyan.com/incident/268605 Thu, 05 Oct 2023 09:22:00 -0000 https://status.colossyan.com/incident/268605#5327c7afcb57d71c4177cbe6b0e062ac2f5c0619c9306e5edf2fb6a72514617b Video generations are now running properly. The system is now in healthy state. https://status.colossyan.com/incident/268605 Thu, 05 Oct 2023 09:22:00 -0000 https://status.colossyan.com/incident/268605#5327c7afcb57d71c4177cbe6b0e062ac2f5c0619c9306e5edf2fb6a72514617b Video generations are now running properly. The system is now in healthy state. https://status.colossyan.com/incident/268605 Thu, 05 Oct 2023 09:22:00 -0000 https://status.colossyan.com/incident/268605#5327c7afcb57d71c4177cbe6b0e062ac2f5c0619c9306e5edf2fb6a72514617b Video generations are now running properly. The system is now in healthy state. https://status.colossyan.com/incident/268605 Thu, 05 Oct 2023 08:44:00 -0000 https://status.colossyan.com/incident/268605#948c8f2190e341def01fc3bae737bffaf398632d575332dfd82cad2ccd981bfb We have identified the problem and carried out a immediate hotfix. Generations have started, but the team is closely monitoring the system. https://status.colossyan.com/incident/268605 Thu, 05 Oct 2023 08:44:00 -0000 https://status.colossyan.com/incident/268605#948c8f2190e341def01fc3bae737bffaf398632d575332dfd82cad2ccd981bfb We have identified the problem and carried out a immediate hotfix. Generations have started, but the team is closely monitoring the system. https://status.colossyan.com/incident/268605 Thu, 05 Oct 2023 08:44:00 -0000 https://status.colossyan.com/incident/268605#948c8f2190e341def01fc3bae737bffaf398632d575332dfd82cad2ccd981bfb We have identified the problem and carried out a immediate hotfix. Generations have started, but the team is closely monitoring the system. https://status.colossyan.com/incident/268605 Thu, 05 Oct 2023 07:53:00 -0000 https://status.colossyan.com/incident/268605#c343d16749bdf14ea13a139f7ee38b31842bd9ebb95238538584050ff5d4b352 Video generations are currently failing. Investigating the issue https://status.colossyan.com/incident/268605 Thu, 05 Oct 2023 07:53:00 -0000 https://status.colossyan.com/incident/268605#c343d16749bdf14ea13a139f7ee38b31842bd9ebb95238538584050ff5d4b352 Video generations are currently failing. Investigating the issue https://status.colossyan.com/incident/268605 Thu, 05 Oct 2023 07:53:00 -0000 https://status.colossyan.com/incident/268605#c343d16749bdf14ea13a139f7ee38b31842bd9ebb95238538584050ff5d4b352 Video generations are currently failing. Investigating the issue https://status.colossyan.com/incident/267104 Mon, 02 Oct 2023 13:54:00 -0000 https://status.colossyan.com/incident/267104#0177f33375aecb6331988114c314a01cee4fedfc6fc3884c5899549964ea570a Verified that the system has transitioned back into healthy state. Resolving incident. https://status.colossyan.com/incident/267104 Mon, 02 Oct 2023 13:54:00 -0000 https://status.colossyan.com/incident/267104#0177f33375aecb6331988114c314a01cee4fedfc6fc3884c5899549964ea570a Verified that the system has transitioned back into healthy state. Resolving incident. https://status.colossyan.com/incident/267104 Mon, 02 Oct 2023 13:54:00 -0000 https://status.colossyan.com/incident/267104#0177f33375aecb6331988114c314a01cee4fedfc6fc3884c5899549964ea570a Verified that the system has transitioned back into healthy state. Resolving incident. https://status.colossyan.com/incident/267104 Mon, 02 Oct 2023 13:07:00 -0000 https://status.colossyan.com/incident/267104#b5688dd7333a68189acfca5aa7ed0745643d116e3920f64aef6cc7802b3fd347 After thorough investigation we have located and resolved the problem. The system should be restored in a healthy state soon. ETA: 30 mins https://status.colossyan.com/incident/267104 Mon, 02 Oct 2023 13:07:00 -0000 https://status.colossyan.com/incident/267104#b5688dd7333a68189acfca5aa7ed0745643d116e3920f64aef6cc7802b3fd347 After thorough investigation we have located and resolved the problem. The system should be restored in a healthy state soon. ETA: 30 mins https://status.colossyan.com/incident/267104 Mon, 02 Oct 2023 13:07:00 -0000 https://status.colossyan.com/incident/267104#b5688dd7333a68189acfca5aa7ed0745643d116e3920f64aef6cc7802b3fd347 After thorough investigation we have located and resolved the problem. The system should be restored in a healthy state soon. ETA: 30 mins https://status.colossyan.com/incident/267104 Mon, 02 Oct 2023 09:50:00 -0000 https://status.colossyan.com/incident/267104#05a901bed37c4096965a2e7d1161f7b701fe099e3bb0dbb959bdb164bf2a4cb9 We are currently facing a problem that is stopping the preview and video generation. We are sorry for any inconvenience caused and will keep you informed. https://status.colossyan.com/incident/267104 Mon, 02 Oct 2023 09:50:00 -0000 https://status.colossyan.com/incident/267104#05a901bed37c4096965a2e7d1161f7b701fe099e3bb0dbb959bdb164bf2a4cb9 We are currently facing a problem that is stopping the preview and video generation. We are sorry for any inconvenience caused and will keep you informed. https://status.colossyan.com/incident/267104 Mon, 02 Oct 2023 09:50:00 -0000 https://status.colossyan.com/incident/267104#05a901bed37c4096965a2e7d1161f7b701fe099e3bb0dbb959bdb164bf2a4cb9 We are currently facing a problem that is stopping the preview and video generation. We are sorry for any inconvenience caused and will keep you informed. https://status.colossyan.com/incident/265574 Fri, 29 Sep 2023 21:30:00 -0000 https://status.colossyan.com/incident/265574#5efa4ff06f5abd0755349940da4da14edad9b26a08ac7dd2be64cddc04af58f4 We have successfully resolved the underlying issue and video generations are now fully operational. https://status.colossyan.com/incident/265574 Fri, 29 Sep 2023 21:30:00 -0000 https://status.colossyan.com/incident/265574#5efa4ff06f5abd0755349940da4da14edad9b26a08ac7dd2be64cddc04af58f4 We have successfully resolved the underlying issue and video generations are now fully operational. https://status.colossyan.com/incident/265574 Fri, 29 Sep 2023 21:30:00 -0000 https://status.colossyan.com/incident/265574#5efa4ff06f5abd0755349940da4da14edad9b26a08ac7dd2be64cddc04af58f4 We have successfully resolved the underlying issue and video generations are now fully operational. https://status.colossyan.com/incident/265574 Fri, 29 Sep 2023 14:13:00 -0000 https://status.colossyan.com/incident/265574#c0267a5dfc7c9215736bc1bebfa810a27100eadd7f5c66264f6dbb63bc196bb8 We have resolved the degraded performance on home screen. While investigating the generation issues, we've temporarily disabled some of our voices. https://status.colossyan.com/incident/265574 Fri, 29 Sep 2023 14:13:00 -0000 https://status.colossyan.com/incident/265574#c0267a5dfc7c9215736bc1bebfa810a27100eadd7f5c66264f6dbb63bc196bb8 We have resolved the degraded performance on home screen. While investigating the generation issues, we've temporarily disabled some of our voices. https://status.colossyan.com/incident/265574 Fri, 29 Sep 2023 14:13:00 -0000 https://status.colossyan.com/incident/265574#c0267a5dfc7c9215736bc1bebfa810a27100eadd7f5c66264f6dbb63bc196bb8 We have resolved the degraded performance on home screen. While investigating the generation issues, we've temporarily disabled some of our voices. https://status.colossyan.com/incident/265574 Fri, 29 Sep 2023 12:21:00 -0000 https://status.colossyan.com/incident/265574#ef0a4b34cf1562573422646375aad7ec83a8577ac2293db48096997ea75f419e Our underlying third-party provider has issues and is causing generation issues. Working on resolving the issue. In the meantime we've discovered degraded performance on home screen for various users. Also investigating the problem. https://status.colossyan.com/incident/265574 Fri, 29 Sep 2023 12:21:00 -0000 https://status.colossyan.com/incident/265574#ef0a4b34cf1562573422646375aad7ec83a8577ac2293db48096997ea75f419e Our underlying third-party provider has issues and is causing generation issues. Working on resolving the issue. In the meantime we've discovered degraded performance on home screen for various users. Also investigating the problem. https://status.colossyan.com/incident/265574 Fri, 29 Sep 2023 12:21:00 -0000 https://status.colossyan.com/incident/265574#ef0a4b34cf1562573422646375aad7ec83a8577ac2293db48096997ea75f419e Our underlying third-party provider has issues and is causing generation issues. Working on resolving the issue. In the meantime we've discovered degraded performance on home screen for various users. Also investigating the problem. https://status.colossyan.com/incident/265574 Thu, 28 Sep 2023 14:27:00 -0000 https://status.colossyan.com/incident/265574#bbfb20b97875e48e9942ab683a39c4197087fe20c13f57bd11e1921daa79920d We are currently facing a problem that is stopping the preview and video generation. We are sorry for any inconvenience caused and will keep you informed. https://status.colossyan.com/incident/265574 Thu, 28 Sep 2023 14:27:00 -0000 https://status.colossyan.com/incident/265574#bbfb20b97875e48e9942ab683a39c4197087fe20c13f57bd11e1921daa79920d We are currently facing a problem that is stopping the preview and video generation. We are sorry for any inconvenience caused and will keep you informed. https://status.colossyan.com/incident/265574 Thu, 28 Sep 2023 14:27:00 -0000 https://status.colossyan.com/incident/265574#bbfb20b97875e48e9942ab683a39c4197087fe20c13f57bd11e1921daa79920d We are currently facing a problem that is stopping the preview and video generation. We are sorry for any inconvenience caused and will keep you informed. https://status.colossyan.com/incident/244538 Fri, 11 Aug 2023 17:44:00 -0000 https://status.colossyan.com/incident/244538#35e37ab014d5e7b71532ee5823014341499745626f683c75079beaf648bca0f6 We have monitored the situation and all metrics are healthy. We have resolved some indirect issues as well that impacted some customers. Considering the incident closed. https://status.colossyan.com/incident/244538 Fri, 11 Aug 2023 17:44:00 -0000 https://status.colossyan.com/incident/244538#35e37ab014d5e7b71532ee5823014341499745626f683c75079beaf648bca0f6 We have monitored the situation and all metrics are healthy. We have resolved some indirect issues as well that impacted some customers. Considering the incident closed. https://status.colossyan.com/incident/244538 Fri, 11 Aug 2023 17:44:00 -0000 https://status.colossyan.com/incident/244538#35e37ab014d5e7b71532ee5823014341499745626f683c75079beaf648bca0f6 We have monitored the situation and all metrics are healthy. We have resolved some indirect issues as well that impacted some customers. Considering the incident closed. https://status.colossyan.com/incident/244538 Fri, 11 Aug 2023 15:52:00 -0000 https://status.colossyan.com/incident/244538#08f60b79ea8f2eb140b86bdb4581ab31cfded058a5ec638e4d1c9fc5c46841dd We have resolved the issues in our services and updated our DNS records as well. Due to propagation delays for some customer it may take additional time to experience the results. https://status.colossyan.com/incident/244538 Fri, 11 Aug 2023 15:52:00 -0000 https://status.colossyan.com/incident/244538#08f60b79ea8f2eb140b86bdb4581ab31cfded058a5ec638e4d1c9fc5c46841dd We have resolved the issues in our services and updated our DNS records as well. Due to propagation delays for some customer it may take additional time to experience the results. https://status.colossyan.com/incident/244538 Fri, 11 Aug 2023 15:52:00 -0000 https://status.colossyan.com/incident/244538#08f60b79ea8f2eb140b86bdb4581ab31cfded058a5ec638e4d1c9fc5c46841dd We have resolved the issues in our services and updated our DNS records as well. Due to propagation delays for some customer it may take additional time to experience the results. https://status.colossyan.com/incident/244538 Fri, 11 Aug 2023 14:50:00 -0000 https://status.colossyan.com/incident/244538#6e3f99b054cf7751441898aa1bbade55a6016087e60b9a9fec5b19b5293139c1 We have restored most of our production services. Still working hard on resolving the degradation. https://status.colossyan.com/incident/244538 Fri, 11 Aug 2023 14:50:00 -0000 https://status.colossyan.com/incident/244538#6e3f99b054cf7751441898aa1bbade55a6016087e60b9a9fec5b19b5293139c1 We have restored most of our production services. Still working hard on resolving the degradation. https://status.colossyan.com/incident/244538 Fri, 11 Aug 2023 14:50:00 -0000 https://status.colossyan.com/incident/244538#6e3f99b054cf7751441898aa1bbade55a6016087e60b9a9fec5b19b5293139c1 We have restored most of our production services. Still working hard on resolving the degradation. https://status.colossyan.com/incident/244538 Fri, 11 Aug 2023 11:31:00 -0000 https://status.colossyan.com/incident/244538#dc1abce4e69844ac0a140a452fb4596642b3e56cbd1699d1b8128aae5070d97c We are aware that some of our services are not working properly after the today's maintenance. We are currently working on a fix. https://status.colossyan.com/incident/244538 Fri, 11 Aug 2023 11:31:00 -0000 https://status.colossyan.com/incident/244538#dc1abce4e69844ac0a140a452fb4596642b3e56cbd1699d1b8128aae5070d97c We are aware that some of our services are not working properly after the today's maintenance. We are currently working on a fix. https://status.colossyan.com/incident/244538 Fri, 11 Aug 2023 11:31:00 -0000 https://status.colossyan.com/incident/244538#dc1abce4e69844ac0a140a452fb4596642b3e56cbd1699d1b8128aae5070d97c We are aware that some of our services are not working properly after the today's maintenance. We are currently working on a fix. https://status.colossyan.com/incident/242549 Fri, 11 Aug 2023 08:00:00 +0000 https://status.colossyan.com/incident/242549#0bfe50b265eb9cb8b7a3b9fc8dfad536ff93b143a0cb661af1a9c8530c390c1d Maintenance completed https://status.colossyan.com/incident/242549 Fri, 11 Aug 2023 08:00:00 +0000 https://status.colossyan.com/incident/242549#0bfe50b265eb9cb8b7a3b9fc8dfad536ff93b143a0cb661af1a9c8530c390c1d Maintenance completed https://status.colossyan.com/incident/242549 Fri, 11 Aug 2023 08:00:00 +0000 https://status.colossyan.com/incident/242549#0bfe50b265eb9cb8b7a3b9fc8dfad536ff93b143a0cb661af1a9c8530c390c1d Maintenance completed https://status.colossyan.com/incident/242549 Fri, 11 Aug 2023 07:58:59 -0000 https://status.colossyan.com/incident/242549#09b537734778c698cbf0bbb0a20e9ff8f2b465b9624412a865390345a8def166 Our internal cluster requires version update that might cause disruptions. https://status.colossyan.com/incident/242549 Fri, 11 Aug 2023 07:58:59 -0000 https://status.colossyan.com/incident/242549#09b537734778c698cbf0bbb0a20e9ff8f2b465b9624412a865390345a8def166 Our internal cluster requires version update that might cause disruptions. https://status.colossyan.com/incident/242549 Fri, 11 Aug 2023 07:58:59 -0000 https://status.colossyan.com/incident/242549#09b537734778c698cbf0bbb0a20e9ff8f2b465b9624412a865390345a8def166 Our internal cluster requires version update that might cause disruptions. https://status.colossyan.com/incident/242549 Fri, 11 Aug 2023 04:57:43 -0000 https://status.colossyan.com/incident/242549#09b537734778c698cbf0bbb0a20e9ff8f2b465b9624412a865390345a8def166 Our internal cluster requires version update that might cause disruptions. https://status.colossyan.com/incident/242549 Fri, 11 Aug 2023 04:57:43 -0000 https://status.colossyan.com/incident/242549#09b537734778c698cbf0bbb0a20e9ff8f2b465b9624412a865390345a8def166 Our internal cluster requires version update that might cause disruptions. https://status.colossyan.com/incident/242549 Fri, 11 Aug 2023 04:57:43 -0000 https://status.colossyan.com/incident/242549#09b537734778c698cbf0bbb0a20e9ff8f2b465b9624412a865390345a8def166 Our internal cluster requires version update that might cause disruptions. https://status.colossyan.com/incident/242549 Fri, 11 Aug 2023 04:00:00 -0000 https://status.colossyan.com/incident/242549#09b537734778c698cbf0bbb0a20e9ff8f2b465b9624412a865390345a8def166 Our internal cluster requires version update that might cause disruptions. https://status.colossyan.com/incident/242549 Fri, 11 Aug 2023 04:00:00 -0000 https://status.colossyan.com/incident/242549#09b537734778c698cbf0bbb0a20e9ff8f2b465b9624412a865390345a8def166 Our internal cluster requires version update that might cause disruptions. https://status.colossyan.com/incident/242549 Fri, 11 Aug 2023 04:00:00 -0000 https://status.colossyan.com/incident/242549#09b537734778c698cbf0bbb0a20e9ff8f2b465b9624412a865390345a8def166 Our internal cluster requires version update that might cause disruptions. https://status.colossyan.com/incident/244113 Thu, 10 Aug 2023 18:11:00 -0000 https://status.colossyan.com/incident/244113#e2b0a4c292169098ed8ff4b89f2217dec7ff3236f78d677fcc3b7f40e9f0910a The rollback was successful, the metrics have returned to healthy state. https://status.colossyan.com/incident/244113 Thu, 10 Aug 2023 18:11:00 -0000 https://status.colossyan.com/incident/244113#e2b0a4c292169098ed8ff4b89f2217dec7ff3236f78d677fcc3b7f40e9f0910a The rollback was successful, the metrics have returned to healthy state. https://status.colossyan.com/incident/244113 Thu, 10 Aug 2023 18:11:00 -0000 https://status.colossyan.com/incident/244113#e2b0a4c292169098ed8ff4b89f2217dec7ff3236f78d677fcc3b7f40e9f0910a The rollback was successful, the metrics have returned to healthy state. https://status.colossyan.com/incident/244113 Thu, 10 Aug 2023 16:41:00 -0000 https://status.colossyan.com/incident/244113#4599ab1f655c495c7afbfe0cfed8954ae1b6eafe5373ac811f6d480cdafec0bb We have identified the faulty update and performing the rollback. The performance of the application is still degraded. https://status.colossyan.com/incident/244113 Thu, 10 Aug 2023 16:41:00 -0000 https://status.colossyan.com/incident/244113#4599ab1f655c495c7afbfe0cfed8954ae1b6eafe5373ac811f6d480cdafec0bb We have identified the faulty update and performing the rollback. The performance of the application is still degraded. https://status.colossyan.com/incident/244113 Thu, 10 Aug 2023 16:41:00 -0000 https://status.colossyan.com/incident/244113#4599ab1f655c495c7afbfe0cfed8954ae1b6eafe5373ac811f6d480cdafec0bb We have identified the faulty update and performing the rollback. The performance of the application is still degraded. https://status.colossyan.com/incident/244113 Thu, 10 Aug 2023 15:53:00 -0000 https://status.colossyan.com/incident/244113#3f3a06da3224e038d5d4cb5b8575380e64046ba092b6d0b643c959774d6f86fe We have detected unusually slow application responses. The investigation is ongoing. https://status.colossyan.com/incident/244113 Thu, 10 Aug 2023 15:53:00 -0000 https://status.colossyan.com/incident/244113#3f3a06da3224e038d5d4cb5b8575380e64046ba092b6d0b643c959774d6f86fe We have detected unusually slow application responses. The investigation is ongoing. https://status.colossyan.com/incident/244113 Thu, 10 Aug 2023 15:53:00 -0000 https://status.colossyan.com/incident/244113#3f3a06da3224e038d5d4cb5b8575380e64046ba092b6d0b643c959774d6f86fe We have detected unusually slow application responses. The investigation is ongoing. https://status.colossyan.com/incident/235299 Fri, 28 Jul 2023 06:11:17 -0000 https://status.colossyan.com/incident/235299#ba6e9b5b7ae434f682fded106e00fc79ed5a654c27d6bb9d775fa4927232023f We are hardening out security configurations and it requires a short maintenance. No downtime is expected, but will keep this maintenance ticket updated during the operation. https://status.colossyan.com/incident/235299 Fri, 28 Jul 2023 06:11:17 -0000 https://status.colossyan.com/incident/235299#ba6e9b5b7ae434f682fded106e00fc79ed5a654c27d6bb9d775fa4927232023f We are hardening out security configurations and it requires a short maintenance. No downtime is expected, but will keep this maintenance ticket updated during the operation. https://status.colossyan.com/incident/235299 Fri, 28 Jul 2023 06:11:17 -0000 https://status.colossyan.com/incident/235299#ba6e9b5b7ae434f682fded106e00fc79ed5a654c27d6bb9d775fa4927232023f We are hardening out security configurations and it requires a short maintenance. No downtime is expected, but will keep this maintenance ticket updated during the operation. https://status.colossyan.com/incident/235299 Fri, 28 Jul 2023 06:00:00 +0000 https://status.colossyan.com/incident/235299#3d062d6afaf415b899fe91480cc6879c2626ff94433ff9921dbe5c3dfeb7d640 Maintenance completed https://status.colossyan.com/incident/235299 Fri, 28 Jul 2023 06:00:00 +0000 https://status.colossyan.com/incident/235299#3d062d6afaf415b899fe91480cc6879c2626ff94433ff9921dbe5c3dfeb7d640 Maintenance completed https://status.colossyan.com/incident/235299 Fri, 28 Jul 2023 06:00:00 +0000 https://status.colossyan.com/incident/235299#3d062d6afaf415b899fe91480cc6879c2626ff94433ff9921dbe5c3dfeb7d640 Maintenance completed https://status.colossyan.com/incident/235299 Fri, 28 Jul 2023 05:23:56 -0000 https://status.colossyan.com/incident/235299#ba6e9b5b7ae434f682fded106e00fc79ed5a654c27d6bb9d775fa4927232023f We are hardening out security configurations and it requires a short maintenance. No downtime is expected, but will keep this maintenance ticket updated during the operation. https://status.colossyan.com/incident/235299 Fri, 28 Jul 2023 05:23:56 -0000 https://status.colossyan.com/incident/235299#ba6e9b5b7ae434f682fded106e00fc79ed5a654c27d6bb9d775fa4927232023f We are hardening out security configurations and it requires a short maintenance. No downtime is expected, but will keep this maintenance ticket updated during the operation. https://status.colossyan.com/incident/235299 Fri, 28 Jul 2023 05:23:56 -0000 https://status.colossyan.com/incident/235299#ba6e9b5b7ae434f682fded106e00fc79ed5a654c27d6bb9d775fa4927232023f We are hardening out security configurations and it requires a short maintenance. No downtime is expected, but will keep this maintenance ticket updated during the operation. https://status.colossyan.com/incident/235299 Fri, 28 Jul 2023 04:16:28 -0000 https://status.colossyan.com/incident/235299#ba6e9b5b7ae434f682fded106e00fc79ed5a654c27d6bb9d775fa4927232023f We are hardening out security configurations and it requires a short maintenance. No downtime is expected, but will keep this maintenance ticket updated during the operation. https://status.colossyan.com/incident/235299 Fri, 28 Jul 2023 04:16:28 -0000 https://status.colossyan.com/incident/235299#ba6e9b5b7ae434f682fded106e00fc79ed5a654c27d6bb9d775fa4927232023f We are hardening out security configurations and it requires a short maintenance. No downtime is expected, but will keep this maintenance ticket updated during the operation. https://status.colossyan.com/incident/235299 Fri, 28 Jul 2023 04:16:28 -0000 https://status.colossyan.com/incident/235299#ba6e9b5b7ae434f682fded106e00fc79ed5a654c27d6bb9d775fa4927232023f We are hardening out security configurations and it requires a short maintenance. No downtime is expected, but will keep this maintenance ticket updated during the operation. https://status.colossyan.com/incident/235299 Fri, 28 Jul 2023 04:00:00 -0000 https://status.colossyan.com/incident/235299#ba6e9b5b7ae434f682fded106e00fc79ed5a654c27d6bb9d775fa4927232023f We are hardening out security configurations and it requires a short maintenance. No downtime is expected, but will keep this maintenance ticket updated during the operation. https://status.colossyan.com/incident/235299 Fri, 28 Jul 2023 04:00:00 -0000 https://status.colossyan.com/incident/235299#ba6e9b5b7ae434f682fded106e00fc79ed5a654c27d6bb9d775fa4927232023f We are hardening out security configurations and it requires a short maintenance. No downtime is expected, but will keep this maintenance ticket updated during the operation. https://status.colossyan.com/incident/235299 Fri, 28 Jul 2023 04:00:00 -0000 https://status.colossyan.com/incident/235299#ba6e9b5b7ae434f682fded106e00fc79ed5a654c27d6bb9d775fa4927232023f We are hardening out security configurations and it requires a short maintenance. No downtime is expected, but will keep this maintenance ticket updated during the operation. https://status.colossyan.com/incident/229079 Wed, 05 Jul 2023 15:19:00 -0000 https://status.colossyan.com/incident/229079#f3761d251dee47b96950ecb72d8e15884666ed99468176c1d18a3e9dcd2837a1 The service is back to normal. Resolving the incident https://status.colossyan.com/incident/229079 Wed, 05 Jul 2023 15:07:00 -0000 https://status.colossyan.com/incident/229079#80ad22cdb86b6f6075356113a205ecd5b214d1ba832c4582b34210380099ebdf We have restored the systems to its original state, the video generation service looking healthy again. Continue to monitor the situation. https://status.colossyan.com/incident/229079 Wed, 05 Jul 2023 14:58:00 -0000 https://status.colossyan.com/incident/229079#4bc286ff7b84d67012c862508531b4c6b6ec00ec56c90480039e3109745797cc We are investigating a problem with the high amount of video generation failure experienced recently. https://status.colossyan.com/incident/223465 Sat, 24 Jun 2023 11:37:53 +0000 https://status.colossyan.com/incident/223465#a6bfe273c8955763bc0c2febb3d6a91821d963716c2de525a40c6a128083a755 Maintenance completed https://status.colossyan.com/incident/223465 Sat, 24 Jun 2023 11:37:53 -0000 https://status.colossyan.com/incident/223465#c41992a8551b2a6441994411961a9211e8179d69dddea3b482dcedb91a29c6d4 There will be another network maintenance happening on Saturday. We will further update our configurations to increase overall security of our internal systems. The update affects new and existing video generations. The time for video delivery may be increased. https://status.colossyan.com/incident/223465 Sat, 24 Jun 2023 11:37:53 +0000 https://status.colossyan.com/incident/223465#a6bfe273c8955763bc0c2febb3d6a91821d963716c2de525a40c6a128083a755 Maintenance completed https://status.colossyan.com/incident/223465 Sat, 24 Jun 2023 11:37:53 -0000 https://status.colossyan.com/incident/223465#c41992a8551b2a6441994411961a9211e8179d69dddea3b482dcedb91a29c6d4 There will be another network maintenance happening on Saturday. We will further update our configurations to increase overall security of our internal systems. The update affects new and existing video generations. The time for video delivery may be increased. https://status.colossyan.com/incident/223465 Sat, 24 Jun 2023 11:37:53 +0000 https://status.colossyan.com/incident/223465#a6bfe273c8955763bc0c2febb3d6a91821d963716c2de525a40c6a128083a755 Maintenance completed https://status.colossyan.com/incident/223465 Sat, 24 Jun 2023 11:37:53 -0000 https://status.colossyan.com/incident/223465#c41992a8551b2a6441994411961a9211e8179d69dddea3b482dcedb91a29c6d4 There will be another network maintenance happening on Saturday. We will further update our configurations to increase overall security of our internal systems. The update affects new and existing video generations. The time for video delivery may be increased. https://status.colossyan.com/incident/223465 Sat, 24 Jun 2023 08:00:00 -0000 https://status.colossyan.com/incident/223465#c41992a8551b2a6441994411961a9211e8179d69dddea3b482dcedb91a29c6d4 There will be another network maintenance happening on Saturday. We will further update our configurations to increase overall security of our internal systems. The update affects new and existing video generations. The time for video delivery may be increased. https://status.colossyan.com/incident/223465 Sat, 24 Jun 2023 08:00:00 -0000 https://status.colossyan.com/incident/223465#c41992a8551b2a6441994411961a9211e8179d69dddea3b482dcedb91a29c6d4 There will be another network maintenance happening on Saturday. We will further update our configurations to increase overall security of our internal systems. The update affects new and existing video generations. The time for video delivery may be increased. https://status.colossyan.com/incident/223465 Sat, 24 Jun 2023 08:00:00 -0000 https://status.colossyan.com/incident/223465#c41992a8551b2a6441994411961a9211e8179d69dddea3b482dcedb91a29c6d4 There will be another network maintenance happening on Saturday. We will further update our configurations to increase overall security of our internal systems. The update affects new and existing video generations. The time for video delivery may be increased. https://status.colossyan.com/incident/219653 Sat, 17 Jun 2023 10:02:54 +0000 https://status.colossyan.com/incident/219653#6b5f551b1801b05e8f73c38fbeb29cbbd9b0baa8632201f8aa6dd74234f04d6a Maintenance completed https://status.colossyan.com/incident/219653 Sat, 17 Jun 2023 10:02:54 -0000 https://status.colossyan.com/incident/219653#a36f5fb20d4c629684b5f59491f8416aeaeb5f31c33b04cb2257b969e7c2e025 There will be a network maintenance happening on Saturday. We will update our configurations to increase overall security of our internal systems. The update affects new and existing video generations. The time for video delivery may be increased. https://status.colossyan.com/incident/219653 Sat, 17 Jun 2023 10:02:54 +0000 https://status.colossyan.com/incident/219653#6b5f551b1801b05e8f73c38fbeb29cbbd9b0baa8632201f8aa6dd74234f04d6a Maintenance completed https://status.colossyan.com/incident/219653 Sat, 17 Jun 2023 10:02:54 -0000 https://status.colossyan.com/incident/219653#a36f5fb20d4c629684b5f59491f8416aeaeb5f31c33b04cb2257b969e7c2e025 There will be a network maintenance happening on Saturday. We will update our configurations to increase overall security of our internal systems. The update affects new and existing video generations. The time for video delivery may be increased. https://status.colossyan.com/incident/219653 Sat, 17 Jun 2023 08:00:00 -0000 https://status.colossyan.com/incident/219653#a36f5fb20d4c629684b5f59491f8416aeaeb5f31c33b04cb2257b969e7c2e025 There will be a network maintenance happening on Saturday. We will update our configurations to increase overall security of our internal systems. The update affects new and existing video generations. The time for video delivery may be increased. https://status.colossyan.com/incident/219653 Sat, 17 Jun 2023 08:00:00 -0000 https://status.colossyan.com/incident/219653#a36f5fb20d4c629684b5f59491f8416aeaeb5f31c33b04cb2257b969e7c2e025 There will be a network maintenance happening on Saturday. We will update our configurations to increase overall security of our internal systems. The update affects new and existing video generations. The time for video delivery may be increased. https://status.colossyan.com/incident/219724 Tue, 13 Jun 2023 20:30:00 -0000 https://status.colossyan.com/incident/219724#9d6b8a4efc9f8d87500f35293f002d50c3ea7a9ce1a83caa353d230bbec6886c The underlying provider has resolved the issue, the site is fully functional. https://status.colossyan.com/incident/219724 Tue, 13 Jun 2023 19:31:00 -0000 https://status.colossyan.com/incident/219724#112f61b6be2ad38116921ccad1df9e501b2df98c57ea271c047ac90d38384187 We have identified that our website provider, [Webflow](https://webflow.com) is experiencing issues. You can follow their updates in their [status page](https://status.webflow.com/). https://status.colossyan.com/incident/219724 Tue, 13 Jun 2023 19:22:00 -0000 https://status.colossyan.com/incident/219724#39e5f3a1f7dec4f57f7d409acd84ab8fcc534083b52ed7d241472b4e641cce76 The main page is currently unavailable. The investigation is still in progress. https://status.colossyan.com/incident/219724 Tue, 13 Jun 2023 19:17:00 -0000 https://status.colossyan.com/incident/219724#82754e4697822af00b8a7e61c24062232f7fd2ab294668857dd886f88699ac6b Due to our recent update the subpages in our main site, colossyan.com, are unavailable. We are currently investigating the issue. https://status.colossyan.com/incident/192418 Sat, 08 Apr 2023 10:00:00 +0000 https://status.colossyan.com/incident/192418#189cbdd51b927de2c6d98bff02bff4393779da5ce4c43f72302b9200a8546081 Maintenance completed https://status.colossyan.com/incident/192418 Sat, 08 Apr 2023 08:00:00 -0000 https://status.colossyan.com/incident/192418#30abd96d4b97fa95f70031215e2c0c66a79887d7f84c885512a0a905258c91d0 We will make maintenance in our DNS provider configuration and the main page may be unavailable for a short duration. https://status.colossyan.com/incident/178344 Sat, 25 Feb 2023 12:00:00 +0000 https://status.colossyan.com/incident/178344#5c2417caef352058f4ded47d9dc9eb064ba5346cb6420b2723fa6cf605b3890f Maintenance completed https://status.colossyan.com/incident/178344 Sat, 25 Feb 2023 12:00:00 +0000 https://status.colossyan.com/incident/178344#5c2417caef352058f4ded47d9dc9eb064ba5346cb6420b2723fa6cf605b3890f Maintenance completed https://status.colossyan.com/incident/178344 Sat, 25 Feb 2023 10:00:00 -0000 https://status.colossyan.com/incident/178344#783dd1a4163c1164c280e263a9af3533a730e7ab6e85406520985464e66d7141 We will be updating Colossyan Creator with new functionalities that involves updating our authentication system. This may cause a few minutes downtime period on Sunday in our maintenance period (between 11 am and 1 pm). https://status.colossyan.com/incident/178344 Sat, 25 Feb 2023 10:00:00 -0000 https://status.colossyan.com/incident/178344#783dd1a4163c1164c280e263a9af3533a730e7ab6e85406520985464e66d7141 We will be updating Colossyan Creator with new functionalities that involves updating our authentication system. This may cause a few minutes downtime period on Sunday in our maintenance period (between 11 am and 1 pm). https://status.colossyan.com/incident/178602 Fri, 24 Feb 2023 11:18:00 -0000 https://status.colossyan.com/incident/178602#1690d57811d2d08ea84bd73bcff755bfc3c6697b3cd95d904cc9e6d05716625b The duration of the video generation is back to normal value. https://status.colossyan.com/incident/178602 Fri, 24 Feb 2023 11:18:00 -0000 https://status.colossyan.com/incident/178602#1690d57811d2d08ea84bd73bcff755bfc3c6697b3cd95d904cc9e6d05716625b The duration of the video generation is back to normal value. https://status.colossyan.com/incident/178602 Fri, 24 Feb 2023 11:18:00 -0000 https://status.colossyan.com/incident/178602#1690d57811d2d08ea84bd73bcff755bfc3c6697b3cd95d904cc9e6d05716625b The duration of the video generation is back to normal value. https://status.colossyan.com/incident/178602 Fri, 24 Feb 2023 10:06:00 -0000 https://status.colossyan.com/incident/178602#bed9f25e49e999d8011d5b6db9cf8b527c5dd8fbca7f6b286ff58f69915b8b20 The root cause has been resolved, but due to the high amount of recently started video generations, the waiting time can still be high. It is expected to return gradually to normal values within the next 2 hours. https://status.colossyan.com/incident/178602 Fri, 24 Feb 2023 10:06:00 -0000 https://status.colossyan.com/incident/178602#bed9f25e49e999d8011d5b6db9cf8b527c5dd8fbca7f6b286ff58f69915b8b20 The root cause has been resolved, but due to the high amount of recently started video generations, the waiting time can still be high. It is expected to return gradually to normal values within the next 2 hours. https://status.colossyan.com/incident/178602 Fri, 24 Feb 2023 10:06:00 -0000 https://status.colossyan.com/incident/178602#bed9f25e49e999d8011d5b6db9cf8b527c5dd8fbca7f6b286ff58f69915b8b20 The root cause has been resolved, but due to the high amount of recently started video generations, the waiting time can still be high. It is expected to return gradually to normal values within the next 2 hours. https://status.colossyan.com/incident/178602 Fri, 24 Feb 2023 08:48:00 -0000 https://status.colossyan.com/incident/178602#5cf3871dc82d85717cb85c2d50ebd99973519d044d38282a9fa67856b06d69e5 We are rolling a fix to production now that is going to resolve the problem. ETA: back to normal operation in about an hour https://status.colossyan.com/incident/178602 Fri, 24 Feb 2023 08:48:00 -0000 https://status.colossyan.com/incident/178602#5cf3871dc82d85717cb85c2d50ebd99973519d044d38282a9fa67856b06d69e5 We are rolling a fix to production now that is going to resolve the problem. ETA: back to normal operation in about an hour https://status.colossyan.com/incident/178602 Fri, 24 Feb 2023 08:48:00 -0000 https://status.colossyan.com/incident/178602#5cf3871dc82d85717cb85c2d50ebd99973519d044d38282a9fa67856b06d69e5 We are rolling a fix to production now that is going to resolve the problem. ETA: back to normal operation in about an hour https://status.colossyan.com/incident/178602 Fri, 24 Feb 2023 08:05:00 -0000 https://status.colossyan.com/incident/178602#f76317c7862c267c299373e8cb3e869c0e418be9117cd40db18aa025d6e5012d We have identified the root cause and working on a fix. https://status.colossyan.com/incident/178602 Fri, 24 Feb 2023 08:05:00 -0000 https://status.colossyan.com/incident/178602#f76317c7862c267c299373e8cb3e869c0e418be9117cd40db18aa025d6e5012d We have identified the root cause and working on a fix. https://status.colossyan.com/incident/178602 Fri, 24 Feb 2023 08:05:00 -0000 https://status.colossyan.com/incident/178602#f76317c7862c267c299373e8cb3e869c0e418be9117cd40db18aa025d6e5012d We have identified the root cause and working on a fix. https://status.colossyan.com/incident/178602 Fri, 24 Feb 2023 07:26:00 -0000 https://status.colossyan.com/incident/178602#bf1e05bc5b1d5c66c5976635b5ca62d66046e5dd3913681319406a9fcc05174b Currently we're experiencing slowness in our video generation service. We're working on a fix. https://status.colossyan.com/incident/178602 Fri, 24 Feb 2023 07:26:00 -0000 https://status.colossyan.com/incident/178602#bf1e05bc5b1d5c66c5976635b5ca62d66046e5dd3913681319406a9fcc05174b Currently we're experiencing slowness in our video generation service. We're working on a fix. https://status.colossyan.com/incident/178602 Fri, 24 Feb 2023 07:26:00 -0000 https://status.colossyan.com/incident/178602#bf1e05bc5b1d5c66c5976635b5ca62d66046e5dd3913681319406a9fcc05174b Currently we're experiencing slowness in our video generation service. We're working on a fix. https://status.colossyan.com/incident/145735 Sat, 11 Feb 2023 08:54:00 -0000 https://status.colossyan.com/incident/145735#c1277e5981cd759e245615f22764b250abf8042a6ef9cda060e3763b1c345493 We have successfully fixed our video generation service. Video generation is back to normal. https://status.colossyan.com/incident/145735 Sat, 11 Feb 2023 08:54:00 -0000 https://status.colossyan.com/incident/145735#c1277e5981cd759e245615f22764b250abf8042a6ef9cda060e3763b1c345493 We have successfully fixed our video generation service. Video generation is back to normal. https://status.colossyan.com/incident/145735 Sat, 11 Feb 2023 05:43:00 -0000 https://status.colossyan.com/incident/145735#612ff7f1d7d12677554e109effdb2fca9aa149b84b5d32385a7a3027ec7c7275 Currently we're experiencing errors in our video generation service. We're actively working on resolving the issue. https://status.colossyan.com/incident/145735 Sat, 11 Feb 2023 05:43:00 -0000 https://status.colossyan.com/incident/145735#612ff7f1d7d12677554e109effdb2fca9aa149b84b5d32385a7a3027ec7c7275 Currently we're experiencing errors in our video generation service. We're actively working on resolving the issue. https://status.colossyan.com/incident/145735 Fri, 16 Dec 2022 14:24:00 -0000 https://status.colossyan.com/incident/145735#82b5da654bba2c276d02996b86b14cb80daf339703b4d6479dd09900eb97f1b6 We have successfully performed rollback of our internal services and the video generation service is restored. https://status.colossyan.com/incident/145735 Fri, 16 Dec 2022 14:24:00 -0000 https://status.colossyan.com/incident/145735#82b5da654bba2c276d02996b86b14cb80daf339703b4d6479dd09900eb97f1b6 We have successfully performed rollback of our internal services and the video generation service is restored. https://status.colossyan.com/incident/145735 Fri, 16 Dec 2022 14:14:00 -0000 https://status.colossyan.com/incident/145735#6a18baac59167e215a91a1b90b4d3266c5902d529ccbb1c09acb0f1321b03e73 Currently we're experiencing errors in our video generation service. We're actively working on resolving the issue. https://status.colossyan.com/incident/145735 Fri, 16 Dec 2022 14:14:00 -0000 https://status.colossyan.com/incident/145735#6a18baac59167e215a91a1b90b4d3266c5902d529ccbb1c09acb0f1321b03e73 Currently we're experiencing errors in our video generation service. We're actively working on resolving the issue. https://status.colossyan.com/incident/141160 Fri, 02 Dec 2022 18:00:00 +0000 https://status.colossyan.com/incident/141160#7bc6e4360c7dd64e574034ce97b53ca49c67b0b1b7b1fb0958c2cf3b61a804f3 Maintenance completed https://status.colossyan.com/incident/141160 Fri, 02 Dec 2022 17:00:00 -0000 https://status.colossyan.com/incident/141160#47b0b1bdb76e2da34d80137357ee4226bacaf79cd6d93790f3c4d61bb6049913 We're making some adjustments in the API.