We have successfully resolved the underlying issue and video generations are now fully operational.

We have resolved the degraded performance on home screen.
While investigating the generation issues, we've temporarily disabled some of our voices.

Our underlying third-party provider has issues and is causing generation issues. Working on resolving the issue.
In the meantime we've discovered degraded performance on home screen for various users. Also investigating the problem.

We are currently facing a problem that is stopping the preview and video generation. We are sorry for any inconvenience caused and will keep you informed.