Previous incidents

May 2025
May 14, 2025
2 incidents

Issues regarding shapes

Degraded

Resolved May 14 at 07:01pm CEST

Operation is back to normal. Shapes should work as expected.

1 previous update

Elevated error level in the Colossyan Editor

Degraded

Resolved May 14 at 11:41am CEST

The error rates have been returned to normal levels, the editor is in healthy state.
Resolving the incident.

2 previous updates

April 2025
Apr 22, 2025
1 incident

Degraded user experience

Degraded

Resolved Apr 22 at 10:52pm CEST

We managed to solve the problem.

1 previous update

Apr 09, 2025
1 incident

Decreased video generation speed

Degraded

Resolved Apr 09 at 09:22pm CEST

Queue times are back in normal threshold.

1 previous update

Apr 02, 2025
1 incident

Issues with preview

Degraded

Resolved Apr 03 at 02:44pm CEST

We have successfully mitigated the issue, but have seen multiple spikes in error rates after that, so we were monitoring the issue for the past several hours.

According to our metrics the system has been healthy in the past 1 hour, so we the system is stable now.

Thank you for your patience!

1 previous update

March 2025
Mar 25, 2025
1 incident

Issues with public draft previews

Degraded

Resolved Mar 25 at 02:46pm CET

The team has successfully resolved the issue and we have confirmed that public drafts are now functioning properly.

2 previous updates

Mar 19, 2025
1 incident

Try page is temporarily unavailable

Degraded

Resolved Mar 19 at 04:12pm CET

The health metrics have been returned to normal level.

1 previous update