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Degraded

Incrased failure rate of video generation

Sep 4, 2024 at 6:50pm UTC
Affected services
Colossyan Creator
Colossyan Try Page
Colossyan API

Resolved
Sep 4, 2024 at 9:20pm UTC

System health is back to normal. Resolving the incident

Updated
Sep 4, 2024 at 9:09pm UTC

We have applied a workaround for issue and monitoring the system to verify that it resolves the issue.

Updated
Sep 4, 2024 at 8:30pm UTC

We have identified that the issue is with our third-party provider. The engineering team is attempting a workaround to mitigate the issue.

Created
Sep 4, 2024 at 6:50pm UTC

We're experiencing elevated numbers of failed video generations.
We detected an outage in one of our third-party providers that may cause the issues. The team is actively investigating.