Video generation failures with third-party assets
Resolved
Sep 17, 2024 at 12:36pm UTC
Video generations system is restored, all metrics are healthy. Resolving the incident
Affected services
Updated
Sep 17, 2024 at 12:11pm UTC
We have applied another workaround that took effect just now.
The system is recovering and according to our metrics, the system is restoring to normal.
Affected services
Updated
Sep 17, 2024 at 10:20am UTC
The engineering team has had multiple attempts to work around our third-party's limitation, currently without success. The team continues to monitor the issue and work on a stable solution.
Affected services
Updated
Sep 16, 2024 at 02:14pm UTC
Our third-party media asset provider is still experiencing issues, our engineering team is closely monitoring the failures and trying to work on a solution.
Affected services
Created
Sep 16, 2024 at 12:37pm UTC
We're experiencing an issue with our third-party provider which makes some video generations to fail. The team is looking into the issue.
Affected services