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Degraded

Video generations with cloned voices are not working

Jan 23, 2025 at 5:29pm UTC
Affected services
Colossyan Creator
Colossyan Try Page
Colossyan API

Resolved
Jan 23, 2025 at 5:59pm UTC

We have successfully rolled back our changes and verified that generations with cloned voices are now working.

Resolving the incident.

Updated
Jan 23, 2025 at 5:38pm UTC

We have identified the root cause, and rolling back to a previous configuration at the moment.
ETA to fix is 30 mins

Created
Jan 23, 2025 at 5:29pm UTC

Currently video generations with cloned voices are stuck in processing state. Currently investigating the issue.