Previous incidents
Video generations are currently stuck
Resolved Jan 27 at 05:57pm CET
Unfortunately some generation still stuck and didn't progress. Our system detect these time outs and flag them as failed, but minutes will be refunded. Restarting the generation should work. We apologizes for the failures.
3 previous updates
Incrased failure rate of video generation
Resolved Jan 25 at 10:21am CET
We have rolled back previous changes and verified that the system is healthy again. New video generations are progressing now.
2 previous updates
Video generations with cloned voices are not working
Resolved Jan 23 at 06:59pm CET
We have successfully rolled back our changes and verified that generations with cloned voices are now working.
Resolving the incident.
2 previous updates
Video generations are failing
Resolved Dec 10 at 09:24pm CET
We were to find the root cause and fix the issue. Video generations and video previews services are now fully functional.
2 previous updates
Issues with preview
Resolved Nov 18 at 01:01pm CET
Our system is healthy in last 1.5 hours, resolving the incident.
3 previous updates
Auto-translation issues
Resolved Nov 06 at 12:57pm CET
After thorough investigation we have not detected widespread issues, and handling each case individually.
Resolving the degradation notice.
1 previous update