Video generations are currently stuck
Resolved
Jan 27, 2025 at 4:57pm UTC
Unfortunately some generation still stuck and didn't progress. Our system detect these time outs and flag them as failed, but minutes will be refunded. Restarting the generation should work. We apologizes for the failures.
Affected services
Updated
Jan 27, 2025 at 11:41am UTC
Confirmed that new video generation submissions are fully working.
Affected services
Updated
Jan 27, 2025 at 11:27am UTC
We have identified the root cause that and currently working on a fix. The solution will unblock new video generations, but currently looking into running generations.
Affected services
Created
Jan 27, 2025 at 11:00am UTC
We have identified an issue with our infrastructure and video generations are currently not progressing. Our team is working on the issue.
Affected services