Previous incidents

February 2025
No incidents reported
January 2025
Jan 27, 2025
1 incident

Video generations are currently stuck

Degraded

Resolved Jan 27, 2025 at 4:57pm UTC

Unfortunately some generation still stuck and didn't progress. Our system detect these time outs and flag them as failed, but minutes will be refunded. Restarting the generation should work. We apologizes for the failures.

3 previous updates
Jan 25, 2025
1 incident

Incrased failure rate of video generation

Degraded

Resolved Jan 25, 2025 at 9:21am UTC

We have rolled back previous changes and verified that the system is healthy again. New video generations are progressing now.

2 previous updates
Jan 23, 2025
1 incident

Video generations with cloned voices are not working

Degraded

Resolved Jan 23, 2025 at 5:59pm UTC

We have successfully rolled back our changes and verified that generations with cloned voices are now working.

Resolving the incident.

2 previous updates
December 2024
Dec 10, 2024
1 incident

Video generations are failing

Degraded

Resolved Dec 10, 2024 at 8:24pm UTC

We were to find the root cause and fix the issue. Video generations and video previews services are now fully functional.

2 previous updates