Previous incidents

February 2025
No incidents reported
January 2025
Jan 27, 2025
1 incident

Video generations are currently stuck

Degraded

Resolved Jan 27 at 05:57pm CET

Unfortunately some generation still stuck and didn't progress. Our system detect these time outs and flag them as failed, but minutes will be refunded. Restarting the generation should work. We apologizes for the failures.

3 previous updates

Jan 25, 2025
1 incident

Incrased failure rate of video generation

Degraded

Resolved Jan 25 at 10:21am CET

We have rolled back previous changes and verified that the system is healthy again. New video generations are progressing now.

2 previous updates

Jan 23, 2025
1 incident

Video generations with cloned voices are not working

Degraded

Resolved Jan 23 at 06:59pm CET

We have successfully rolled back our changes and verified that generations with cloned voices are now working.

Resolving the incident.

2 previous updates

December 2024
Dec 10, 2024
1 incident

Video generations are failing

Degraded

Resolved Dec 10 at 09:24pm CET

We were to find the root cause and fix the issue. Video generations and video previews services are now fully functional.

2 previous updates