Previous incidents

April 2024
Apr 17, 2024
2 incidents

Failure in our authentication system

Downtime

Resolved Apr 17 at 06:08pm CEST

The authentication system is fully functional, we haven't detected issues in the past 30 minutes - resolving this incident.

2 previous updates

Failure in our authentication system

Downtime

Resolved Apr 17 at 04:50pm CEST

We have resolved the underlying issue causing the authentication problems. The system is back to its original state.

2 previous updates

Apr 12, 2024
1 incident

Colossyan Creator degradation

Degraded

Resolved Apr 12 at 06:11pm CEST

The fix is out and made available to all users. We have verified the fix and according to our metrics the system is stable. Resolving the incident.

3 previous updates

March 2024
Mar 27, 2024
1 incident

Increased number of video generation failures

Degraded

Resolved Mar 28 at 10:58am CET

The infrastructural problem has been resolved, the video generations are running as usual.

1 previous update

Mar 15, 2024
1 incident

Custom voices are down

Degraded

Resolved Mar 15 at 02:33pm CET

We resolved the issue with the custom voices. The system is operational.

1 previous update

February 2024
Feb 28, 2024
1 incident

Video generation downtime

Degraded

Resolved Feb 29 at 04:00am CET

The incident of our third-party was resolved on their own during the night, our systems are operational again.

1 previous update

Feb 10, 2024
1 incident

Video generation is currently failing

Degraded

Resolved Feb 10 at 10:08pm CET

The video generation service is operational.

1 previous update